What does the software or service do well? LastPass is highly customizable and follows me almost everywhere I go. Aside from my nigh-unguessable master password, I don't have to recall dozens of passwords for my online interactions or *gasp* use the same password for multiple services!
What does the software or service not do well? The only place LastPass doesn't seem to work very well is on my desktop. I have to log in to a couple of programs that aren't online, so I have to go to the browser and copy-paste the password into the application.
What do you wish you had known about the software or service before using? Nothing really comes to mind. A couple of times when the software didn't seem to function properly I had to figure it out on my own. Customer service seems to be getting better, though.
Have you used a competitor to the software or service? If so, how does it compare? I switched from Google Chrome's built-in password manager because Chrome didn't have the ability to generate passwords. LastPass generates random passwords that can be customized by length and character types, which makes it much more useful.
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