What does the software or service do well? Freshdesk, a special software to meet your customers' requests, with Freshdesk you can have a good organization regarding each ticket per customer, in a chronological manner, which allows you to use it as a reminder of each customer request. Thanks to its large number of functions, we can see the detailed information of each person's ticket, we can see the phone number among other relevant data and each user.
What does the software or service not do well? Due to its great performance and effectiveness, I have not had any inconvenience, nor any negative aspect.
What do you wish you had known about the software or service before using? It is advisable to have a Freshdesk induction, in order to fully enjoy its functions, if you want to have a good organization in terms of the requirements of each client, Freshdesk makes it possible, with which you will be able to satisfy your customers by attending them in an effective and timely manner.
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