What does OnePoint HCM do well? The software, One Point, worked well in nearly every instance of running or writing reports. The first time I ‘wrote’ a report was quite easy. I needed the same information as a stock report, but instead of employee hours, I needed pay rate. It was late at night, so I could call support to help me. I was able to figure out on my own how to save the report as a new report and add a column that pulls the rate of pay.
What does OnePoint HCM not do well? It didn’t work very well for me when trying to get the GL entry into my accounting software. This took thousands of dollars in vendor support fees and almost a year to get completed and correct. Response time is a little slow.
What do you wish you had known about OnePoint HCM before using? I wish I knew there wasn't a direct connection to my Accounting Software. It made for difficult Payroll GL entries.
Have you used a competitor to OnePoint HCM? If so, how does it compare? ADP, Paychex, Intuit. Customer service is no better than OnePoint's and their reports are not nearly as easy to customize and use as OnePoint's.
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