What does the company do well? Freshbooks offers good features for a reasonable price. It has an user-friendly interface which is also very attractive to the eye. Customer support has always been very responsive whenever a problem occurs and has solved everything fastly. With Freshbooks, every invoice goes smoothly. Tracking is also one of my favorite features, it allows me to keep track of time for projects.
What does the company not do well? Single entry accounting keeps on being a problem for me and I wish it wasn't like that. Some other bugs keep happening, but customer support has fixed them.
What do you wish you had known about the company before using? Overall, FreshBooks is a service that offers multiple tools for a good price, although, I think it can come off as pricey for other small companies.