What does the software or service do well? Fattmerchant is less expensive and easier to check on my account than other merchant services I have used. I appreciate the account website to check transactions and fees. I also appreciate the reliable chip reader we have from fattmerchant.
What does the software or service not do well? I haven't had any issues with the service so far.
What do you wish you had known about the software or service before using? I wish I had understood some of the fees a bit better before starting.
Have you used a competitor to the software or service? If so, how does it compare? I have used other merchant services that make it difficult to understand exactly what you are paying for, and where the fees come from.