What does the software or service do well? It allows us to know and collect data about all our customers, in this way we can easily manage the CRM system and study in detail what customers think, whether they are satisfied or not with our services and know how we can improve on our product. It has efficient tools and an interface that works without problems.
What does the software or service not do well? It is not as detailed as we might need it, it is necessary that our work knows in detail each step and behavior that our clients perform, with a deeper analysis it would save much more work time.
What do you wish you had known about the software or service before using? So far the benefits that bring to my work and Woopra company every day are enormous, the workflow is much simpler and faster since we use it.
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