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Review of Freshdesk

  • Reviews Icon 2 Reviews
  • Points Icon 25 Points
  • Screenshots Icon 2 Screenshots
  • Questions Icon 0 Answers

Overall Experience
Ease of Use
Customer Service
What does Freshdesk do well?
Freshdesk has been an excellent product for us, but the one thing that stands out is how well it runs with everything else. Freshdesk syncs with Freshchat well and Freshchat talks to Freshmarketing well. Everything works together like a powerhouse.
What does Freshdesk not do well?
Freshdesk has yet to let me down. Everything has been smooth sailing with no complaints. I would recommend Freshdesk to any company.
What do you wish you had known about Freshdesk before using?
Nothing. Freshdesk has a great onboarding process for newcomers, and it is easy to learn.