What does When I Work do well? We initially had our scheduling and time clock in different programs. Once we tried the When I Work Attendance module we were able to combing the two apps and it made checking our timecards much easier! When I work has made dropping and swapping shift so easy for our employees. They now have the flexibility they desire and we have the accountability we need.
What does When I Work not do well? There has not been an instance where When I work did not work for us. The only complaint is that sometimes the web app can be buggy, especially with the repeating shifts feature. Other than that it's great!
What do you wish you had known about When I Work before using? I wish I would have known how easy it would make scheduling. We used to manually create schedules using Excel!