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Review of ContactMonkey

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Overall Experience
Ease of Use
Pricing
Customer Service
What does ContactMonkey do well?
I am focused on the email tracking function more than anything else. I need to know that a client, candidate, or potential client has opened my email. Seeing that they clicked a link is hugely beneficial. Contact Monkey does a great job of this, especially with the Sidebar function in Outlook.
What does ContactMonkey not do well?
Customer service can be a little slow to respond.
What do you wish you had known about ContactMonkey before using?
Wish I would have found it first. Spent a lot of time with competitor offerings that didn't work as well.
Have you used a competitor to ContactMonkey? If so, how does it compare?
Tried Bananatag, Hubspot, Yesware, Sales Handy, etc. You are limited if you are looking for true integration with Outlook. Sales Handy was very good, but I had tremendous slow downs in Outlook. Contact Monkey provided all the functionality I needed.