What does the software or service do well? It's a pleasure to work with your customer support. Always willing to make an extra step to make customer happy. Price was my reason for looking for a new ISP and Hostwinds is most competitive, offering good service at a good price.
What does the software or service not do well? I'd like to have more discounts on their services.
What do you wish you had known about the software or service before using? So far so Good - Hope that continues.