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Review of Heartland Payment Systems

  • Reviews Icon 18 Reviews
  • Points Icon 157 Points
  • Screenshots Icon 14 Screenshots
  • Questions Icon 1 Answer

Overall Experience
Ease of Use
Customer Service
What does Heartland Payment Systems do well?
Heartland is a great way for people to make payments online. It is integrated into our website and works really well. It's easy to use, has a clean display, and works well with our other systems.
What does Heartland Payment Systems not do well?
We have had trouble with Heartland linking to our credit card machine. If we are directly inputting the payment information into the website application it works great, but the connectivity to our credit card machine has been spotty. Additionally, the reporting is not as expansive as I would like.
What do you wish you had known about Heartland Payment Systems before using?
I wish that I had known what the reporting can and cannot offer. It's not very easy to access reports or transactions after they have been made. I make notes if I need to, but it would be nice to access them in the system.
Have you used a competitor to Heartland Payment Systems? If so, how does it compare?
I've used many other online payment tools in the past, I really enjoy the look and feel of Heartland. It's just simple.