What does Pingboard do well? Pingboard is not a "day to day" software. It provides help in maintaining org charts and planning for org changes, which are infrequent occurrences. We utilize an HR system for maintaining our roster of employees and pertinent information.
What does Pingboard not do well? Filtering. I would like to be able to display org chart for specific employees. For example, I would like to filter out all non Full-time employees from the Org chart view. Or to filter out employees from specific location.
What do you wish you had known about Pingboard before using? The pricing model changed as I was using it. I probably would not have started to explore the tool with the current pricing model. The current pricing is too expensive for a sporadic use tool.
Have you used a competitor to Pingboard? If so, how does it compare? Not yet, but I am going to be exploring ones that provide a more competitive pricing model.