What does Handshake do well? I did not like Handshake at all. The sign up process was simple and inviting schools to use was simple as well. However, it was not easy to use from that point.
What does Handshake not do well? It is very difficult to become a team member on an existing team. Handshake seems to confuse "new" versus existing accounts. All of my information was entered into the wrong account and I could not create my own. Customer service did assist in correcting this however, my account has not worked correctly since then. Handshake also does not put all needed information into one area. You have to search the site to find the information you want. Customer service was friendly but was not quick. Some information is time sensitive and I was not able to sign up for an event due to the problems I was having with Handshake
What do you wish you had known about Handshake before using? I wish there were some on-line training and/or guide that was very clear and direct. Schools want you to register using Handshake however there is no training provided to offer assistance. Not a good recipe for success.
Have you used a competitor to Handshake? If so, how does it compare? Yes - schools had individual sites and I think that worked much better as opposed to one site for everyone.