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Review of GoPayment

Lisa

Overall Experience
Ease of Use
Customer Service
Fees
QuickBooks Point of Sale is borderline scam. They do not disclose until you have invested a bundle of money into it that their software works exclusively with their own merchant services ONLY. If you want to use the software as it is intended, as a point of sale system, then you are locked into their overpriced merchant services. No other merchant services can integrate with their software. DO NOT BUY this system if you want competitive prices on merchant services – which we all do. We are in business to make a profit, not to make QuickBooks’ bottom line go up. The POS basic version is VERY basic for the price – you cannot even prepare a quote in it – and it is full of bugs. You are left to find the best way to get it to function by going around the features with the bugs. They also charged me for services before I requested the activation of merchant services, and refuse to refund for the months they charged our business before we were even open. Deeply regret spending money on QuickBooks POS. There are so many other POS systems that will work with any merchant services and don’t act as a monopoly. We learned the hard way. Hope this helps others know what they are getting into.