Rezku POS Review: Price, Features, User Reviews

Rezku POS is an affordable restaurant and bar point-of-sale (POS) system designed to run on iPads. It is a user-friendly POS that includes a lot of features—like gift card processing—in the baseline system. Rezku user reviews talk about supportive customer service (which reflects my experience with this brand), but you’ll need to watch out for price changes. Rezku updates its pricing structure frequently, so you should reach out to its sales team for a custom quote.

Rezku POS at a Glance

• Overview
• Deciding Factors
• Alternatives

Overall Score: 3.95 / 5

RATING CRITERIA	Price		3.50 out of 5
	Mobility and payments		4.50 out of 5
	Front-of-house tools		3.88 out of 5
	Back-of-house and office tools		4.00 out of 5
	Expert Score		3.88 out of 5

Pros

• Baseline POS subscription is free
• Built-in payment processing rates are low
• Baseline POS includes loyalty, gift cards, and other features that others charge extra for

Cons

• Two-year contracts are standard
• Customer support is not 24/7
• Reporting and inventory have limitations

When to Use Rezku:

• Ghost or cloud kitchens
• Restaurants that need an affordable, all-in-one iPad POS
• Restaurants that want cash discounting tools

When to Use an Alternative:

• Your menu has complex modifiers (like pizza shops)
• You need a retail POS
• You need advanced inventory functions
• You want to shop for payment processors

Supported Business Types	Food and Beverage Quick service restaurants, full-service restaurants, bars, food trucks
Standout Features	Baseline subscription is free Operates on iPads Cash discounting functions save on credit card processing fees All-in-one system includes many features that others charge for
Monthly Software Fees	Very Competitive Startup: $0 per month for up to two terminals Growth: $99 per month for 3–5 terminals Established: $199 per month for unlimited terminals
Setup and Installation Fees	$0
Contract Length	Long Two years
Payment Processing Options	Limited Rezku Payments
Payment Processing Fees	Low; Very Competitive From 1.99% + 25 cents; Custom quotes available
Customer Support	Sun–Mon: 6:30 a.m.–10:30 p.m. (Pacific time) Tues–Sat: 24 hours

	Best for	Monthly software fees	In-person processing fees	Learn more
	Short-term contracts	$0–$60+	2.6% + 10 cents	Square for Restaurants Review
	Advanced inventory and flexible payment processing	$69–$399+	Lightspeed Payments 2.6% + 10 cents (other processors available)	Lightspeed Restaurant Review
	Industry-grade hardware and low upfront cost	$0–$165+	From 2.49% + 15 cents	Toast POS Review

Not seeing what you need? Check out our guide to the best POS systems for small businesses to find the tool that’s right for you.

Visit Rezku

Rezku earned a 3.95 out of 5 on our ranking of restaurant iPad Pos systems. We also recommend it as a ghost kitchen POS (where it earns a 4.57 out of 5). Rezku is also promising as a food truck POS (where it scores a 3.70 out of 5). Like competitors Toast and Square, Rezku offers a free baseline POS subscription. This system is great for restaurants switching from a cash-only system or a cash register. Rezku’s included cash discounting tools offset the costs of payment processing.

But if locking yourself in the back office and drilling into reports is your favorite pastime, you’ll find Rezku’s reporting functions limiting. This is also still a young system. Even with lots of positive reviews for customer support, it might be too soon to build a restaurant empire on it. Rezku’s subscriptions also require the use of its native payment processor. If you have a preferred payment processor, then you may be better served with a POS system that allows you to bring your own.

Rezku’s pricing is affordable and transparent but changes frequently. Rezku users are also locked into Rezku Payments and a two-year contract—details that kept Rezku from scoring higher here. Rezku currently offers its POS at three subscription tiers, Startup ($0 monthly), Growth ($99 monthly), and Established ($199 monthly). There are two major differences between them: the number of included terminals and the processing rate.

*Prices listed reflect published pricing at the time of publication; pricing can change at any time at Rezku’s sole discretion.

Over the past 18 months, Rezku has updated its pricing several times. Initially, it offered a single subscription level at $49 per month, then switched to three tiers, followed briefly by a two-tier offering (Silver and Gold; $0 and $99 per month, respectively). Now they’re back to a three-tier structure. Throughout all these pricing changes, however, Rezku has always included tools— like loyalty and gift card processing—that competitors charge extra for. If you’re interested in this system, I highly recommend contacting Rezku for a full quote to ensure that you get the most current pricing.

Rezku POS Hardware

You’ll also need to consider the price of hardware for your Rezku system. Like a lot of cloud POS systems, Rezku was designed to operate on iPads and iPad Minis, which keeps the system flexible and affordable. You bring your own compatible iPads (generation 6 or later) and purchase rugged tablet cases and terminal stands from Rezku.

Compatible printers are the industry-standard Epson and Star Micronics options, and card readers are built into terminal stands. Pricing is typically listed transparently on the Rezku website, and Rezku frequently runs sales and promotions that lower the cost of their hardware.

Rezku Simplicity	Rezku Stationary POS	Rezku Mobile iPad Mini
$833*	$869*	$777*
Adjustable angle iPad stand with countertop EMV tap, swipe, and dip card reader	10.2 inch iPad case with integrated EMV swipe, dip, and tap card reader	Handheld, card reader-enabled POS case for iPad mini devices
Purchase from Rezku

*Not including iPad. Pricing reflects price at time of publication.

Rezku easily converts to a mobile POS and offers affordable, built-in payment processing that includes gift cards. Rezku has a fully mobile configuration option for businesses like food trucks and offers a streamlined handheld POS terminal that operates on both iPad and iPad mini devices for on-site tableside and curbside service.

Rezku Payments

For payment processing, users are locked into Rezku Payments. The published rates start at an affordable 1.99% plus 25 cents for in-person payments. This is lower than most restaurant POS systems on the market. But keep in mind, that is the starting price; your final rates may vary based on your card mix and sales volume. You’ll need to contact Rezku for a full quote.

With cash discounting enabled, the discount price shows up as a line item on receipts whether customers pay with cash or card. (Source: Rezku)

While we’re talking about payments, we should also mention Rezku’s built-in cash discounting setting. With the cash discount enabled, the POS builds in a discount for customers that pay cash. This enables you to offset the cost of card processing by incentivizing customers to pay in cash. Unlike almost every cloud POS on the market, Rezku includes gift card processing tools for no additional fees.

You can design custom, swipeable loyalty cards via Rezku. (Source: Rezku)

Rezku is an all-in-one cloud POS and includes many features in its baseline system that competitors charge more for. Like competitors Square and Toast, Rezku’s baseline POS subscription is free.

The baseline Rezku subscription includes:

• Online ordering
• Custom floorplans
• Credit card pre-authorized bar tabs
• Course and seat management
• Forced and unforced modifiers
• Ingredient-level inventory
• Caller ID for phone orders
• Loyalty
• Promotions
• QR code ordering
• Employee time management
• Staff and shift reporting

The online ordering, delivery management, and loyalty tools are real standouts. Let’s take a closer look at each one.

Online Ordering

Rezku’s online ordering is included in all subscriptions. For a free tool, it is incredibly comprehensive. With online ordering, your restaurant’s menu is posted online, allowing customers to place orders for pickup or delivery. Your custom online ordering URL is included in your Rezku subscription; there are no additional web hosting fees to pay. Online payments are secure and include gift cards alongside credit and debit cards. Back-office settings let you control the pace of online orders so you don’t overwhelm your kitchen.

Rezku’s online ordering website is easy to set up and syncs with your POS in real time. (Source: Rezku)

Restaurants that manage in-house drivers can set a delivery range in the POS and add custom delivery fees. You can assign orders to in-house drivers through the POS, and choose to hail third-party delivery drivers through DoorDash Drive ($39 per month) or manage your own team of in-house drivers using Rezku’s delivery management tools.

Delivery Management

Rezku includes built-in, maps-based driver dispatch to organize on-house driver teams. The delivery management tools are excellent, supporting detailed reporting and giving you the same detail in your driver sales and productivity reports that you typically see in server reports.

Rezku’s driver dispatch screen shows you each driver’s total orders, expected return time, and expected cash. (Source: Rezku)

If you use third-party platforms for both ordering and delivery, Rezku integrates with Chowly to feed all of your third-party orders into your POS. Alternatively, Rezku says they integrate directly with DoorDash, Grubhub, and Uber Eats to organize those orders.

Loyalty & CRM

Rezku includes loyalty and robust customer management functions in its baseline POS. You can track loyal customers by their phone numbers or design and distribute custom-branded, swipeable rewards cards. You can run unlimited coupons and create promotions and track their performance. The system also logs which staff member processes each discount or coupon to ensure that none of your staff are over-discounting.

Rezku’s customizable email templates make it easy to send professional-looking email offers. (Source: Rezku)

You can create filtered lists of customers based on birthdays, anniversaries, or number of visits. Then use included templates to send custom promotions and discount emails to drive future business. This is a great tool for small restaurants that want to increase their customer retention efforts without breaking the bank.

Rezku’s reporting and back-office tools are similar to those of competitor TouchBistro—and that’s not a bad thing. Both systems support a wide range of built-in reports that show your restaurant’s performance with vivid charts. Both systems also include ingredient-level inventory in the baseline POS and both systems require a similar amount of manual data entry.

Reporting

Rezku’s report interface is slightly easier to navigate than TouchBistro’s. You get all the basic reports for sales, comps, voids, discounts, close of shift, and close of day. You’ll also get low stock reports and reports that show the effectiveness of your email marketing campaigns (both modules are included in the baseline POS).

Rezku’s pre-built reports pre-analyze data to create easy-to-read charts and graphs. (Source: Rezku)

The cloud-based manager dashboard is easy to navigate. A sidebar menu allows you to move between different built-in reports. The reports themselves have all the information you need, but these are not as customizable as systems like Lightspeed Restaurant or Toast. Depending on your operational style, you may still need to cobble together information from several reports to create your best-fitting end-of-day manager snapshot.

You can access the manager dashboard directly through the POS terminals for flash reports on sales and labor, as well as to print end-of-shift and end-of-day reports. Reports can be exported from the dashboard in XLS, CSV, and PDF files.

The Rezku Manager smartphone reporting shows your sales, labor costs, and other data in real time. (Source: Rezku)

Rezku users can also access reports via a smartphone app—Rezku Manager—to keep track of the restaurant’s key performance indicators in real time from anywhere. This is especially useful for owners and managers of multilocation restaurants.

Inventory

Rezku includes basic ingredient-level inventory in the baseline POS, but it requires manual data entry to keep updated. This won’t overwhelm small restaurants or those with streamlined menus, but larger restaurants with frequently changing menus will want to add an integration to get some time-saving tools. Like Rezku’s reporting tools, the inventory module reminds us a lot of competitor TouchBistro.

You can update inventory quantities in the Rezku POS or the back office. (Source: Rezku)

You can tie ingredients to recipes to keep track of your supplies in real time as items are sold. The system will send you an email when supplies are low so you don’t forget to place orders. But, if you want to place orders with vendors and manage purchase orders directly through the POS, you’ll need to add a third-party integration with Yellow Dog.

Workforce Management

Rezku includes advanced timeclock features that prevent buddy punching and streamline payroll processes, but you’ll need a separate schedule builder. As with most POS systems, your employees can clock in directly on the Rezku POS. Unlike competitors, however, Rezku captures a photograph at clock-in, so staff members cannot clock in for one another.

Rezku logs employee hours and pay rates for easy payroll processing. (Source: Rezku)

You can grant your bookkeeper or payroll administrator remote access to your employee time cards so they can run payroll independently. The system does not have a built-in schedule builder, though. To get integrated scheduling, you’ll need to add an integration with 7Shifts ($0 to $150+ monthly).

Rezku is an affordable starter POS for small and growing restaurants that want an iPad POS. The all-in-one software that includes everything from employee timekeeping to gift cards is easy to understand and implement. You don’t have to wonder if a feature is included, it’s pretty much all there. And the customer service is definitely responsive. We never waited more than a minute for a response from a live agent, no matter what time of day we reached out.

That said, one of the few things Rezku charges extra for is multi-location management. Considering it has so few add-on charges, this is an understandable place to draw the line, but multi-location restaurant groups can get more automated, expansive tools from a larger footprint POS like Toast or Revel. Rezku is also sometimes unclear on whether an included feature is native to the system or only available via a third-party integration (which could impact your costs). I recommend getting a full quote from Rezku, asking if your must-have features require integration and getting an itemized estimate.

What Users Say in Rezku POS Reviews

Most available reviews rate Rezku positively, especially for ease of use. Users give the customer service team exceptionally high marks for response time and friendliness. And many users are happy with the system’s low cost.

Negative user reviews tend to mention granular issues, like changes to the offline mode that require extra steps to process payments or being unable to cancel a two-year contract after their business unexpectedly closed. But overall, customers only mention positives, like the responsive customer support and how Rezku has helped streamline their business.

• Capterra: Rezku earns a rating of 4.5 out of 5 based on 20+ reviews.
• POS USA: awards the Rezku system a rating of 9.10 out of 10.
• Finances Online: Rezku earned a rating of 8 out of 10.

Methodology – How We Evaluated

We score iPad restaurant POS systems based on what’s important to small, independent restaurants. Each system is evaluated for price, mobility and payment processing features, front-of-house tools, and back-of-house and back-office functionality. We also consider our retail and restaurant experts’ evaluations of each tool, alongside available user reviews.

Click through the box below for our specific evaluation criteria:

Rezku Frequently Asked Questions (FAQs)

This ever-evolving system has been around for several years now, but it has yet to reach the visibility of larger platforms like Toast and Square. These are some questions that I frequently hear about Rezku POS.

What is Rezku POS?

Who uses Rezku POS?

When should I use a Rezku alternative?

Bottom Line

Rezku is a streamlined, cost-effective bar and restaurant POS. Its built-in reporting, strong offline functionality, and mobile terminals also make it a good fit for food trucks. With online ordering, loyalty, and inventory built into the baseline software subscription, Rezku is great for small restaurants that want to streamline their operations. To get a more in-depth look at its full functions, contact Rezku for a full demo.

Visit Rezku