RingCentral Fax is an online fax service that allows users to send and receive faxes via email, computers or mobile devices. We compiled RingCentral Fax reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top online fax services, check out our online fax service comparison guide.
RingCentral Fax Customer Reviews
Summary of User Reviews
We scoured available reviews online and found that RingCentral Fax has generally positive ratings. Here’s what we found:
What RingCentral Fax does well:
Users who recommend RingCentral Fax liked its easy-to-use desktop and mobile platforms. Many customers are also impressed with the cloud storage integration with Box, Dropbox, and Google Drive. Integration options with Microsoft Outlook to send and receive faxes is also a well-liked feature.
What RingCentral Fax does not do well:
Users who gave RingCentral Fax a negative review weren’t happy with how support handled their concerns. Some customers also reported that they were not notified before auto-renewal.
Most Helpful Positive User Review
A user who gave a 5-star review on Consumer Affairs said that she has been using the service to send and receive faxes for several years. She reported that getting set up was easy and quick, and that the service has been flawless since. She’s also impressed with how helpful and prompt RingCentral Fax customer service is.
Most Helpful Negative User Review
A user who left negative feedback on Better Business Bureau said that the company automatically increased his fax service and provided him with the reason that it was to “align with current business needs.” He asked support to cancel the upgrade but the company won’t issue a partial refund for the remainder of his year’s service plan.
RingCentral Fax Pricing
RingCentral Fax offers four pricing tiers that range from $14.99-$59.99 a month. The most popular plans among small business owners are Fax 750, which comes with 750 fax pages monthly; Fax 1500 that comes with 1500 fax pages monthly; and Fax 2500, which allows 2500 fax pages monthly.
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