RingCentral is a business communication solution that allows users to make and receive calls through the internet. Its voice-over-internet-protocol (VoIP) phone system comes with features like call monitoring, directory listing, and more. In this article, we cover RingCentral reviews and pricing. Find a better deal? Ringcentral will match it.
The RingCentral pricing scheme is based on the number of users and covers four plans: Essentials (starts at $39.99/user), Standard (starts at $49.99/user), Premium (starts at $54.99/user), and Ultimate (starts at $69.99/user). Interested users should note that its monthly fee decreases as the number of users increases.
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*Annual plans are paid in a lump sum at the beginning of the billing cycle. Additionally, the details reflected in the table represent the monthly fees of plans with only one user. You may visit its website for full details on its prices.
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Summary of Positive RingCentral Reviews
Users who gave RingCentral a positive review said that it has many features that are easy to use. Others like that they can make and receive calls through multiple platforms, from mobile devices to computers and actual phone units.
“The RingCentral mobile application is integrated with the telephone system and keeps employees connected to clients and colleagues from anywhere. In addition, RingCentral integrates with basic email platforms and other applications, such as Salesforce CRM, Box, Dropbox, and Google Docs.”
Summary of Negative RingCentral Reviews
Users who gave RingCentral a negative review complained about difficulties when canceling their subscriptions and requesting refunds for erroneous charges. They added that its support team is not helpful and lack the knowledge to address their queries properly.
“They have nonexistent customer service. The account managers have no clue how to help. I was billed for a number I did not have or use. I have not been able to have the number canceled or receive a refund for the payments they deducted from my credit card.”
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Check out the list below of some of RingCentral’s features:
- Analytics portal and reporting tools
- Audio and video meetings
- Call monitoring and automatic call recording
- International and local numbers
- Team messaging and collaboration
- Toll-free numbers
- And more
How long does RingCentral’s free trial last?
RingCentral’s free trial lasts for 15 days. It includes access for a maximum of five users and 50 minutes of domestic calls per user.
What are RingCentral’s payment options?
As of this article’s writing (June 21, 2019), RingCentral only accepts credit card payments.
Here is a list of some of RingCentral’s popular integrations: