Rocket.Chat is an open source project management application that provides teams with a chat solution in the cloud or on-premise. It offers users with solutions for live chat, video and audio conferencing, file sharing, and more. In this article, we cover Rocket.Chat reviews and pricing. Ready to try Rocket.Chat? Get a free trial.
Summary of Positive Rocket.Chat Reviews
Users who gave Rocket.Chat a positive review liked its intuitive interface. Many users mentioned that it is easy to configure and is customizable. Some also appreciate the audio and video conferencing, screen sharing, as well as the desktop and mobile apps.
“Rocket.Chat is a great tool for companies and groups of different sizes. It’s intuitive and easy to use, with features like private and public channels, private messages, and a wide range of emojis and GIF functions. We use Rocket.Chat for daily communications within my department, as well as quick communications with other departments.”
— Katrina Kempney
Summary of Negative Rocket.Chat Reviews
As of the date this article was written (02/08/2019), there are not a lot of negative Rocket.Chat reviews online. However, some users reported encountering occasional bugs. Others wished for additional features like calendar and contact sharing.
One user who gave Rocket.Chat a critical review on G2 Crowd said that she experiences bugs from time to time, particularly with the read messages being marked as unread. She also mentioned that the program sometimes freezes or becomes slow to respond.
Rocket.Chat pricing includes Self-Managed plans ($0 to $3+ per user per month) and Cloud subscription packages ($2 to $4+ per user per month). The main differences between the plans include the number of users, storage capacity, as well as the number of integrations available.
*The annual plans are paid in full at the start of the billing cycle.
The open source version is ideal for users with advanced technical experience, while the cloud-based subscription plans are ideal for those without coding knowledge.
Ready to try Rocket.Chat? Get a free trial.
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Check out the list below of some of Rocket.Chat’s features:
- Live Chat
- Live Streaming
- Channels and Private Groups
- Audio and Video Conferencing
- White Label (Branding)
- Real-Time Translation
- File Storage Migrate Tool
Can users cancel their subscription at any time?
Yes. Users can cancel their subscription at any time without penalty. They can also continue accessing their workspace until the end of the remaining billing month.
Does Rocket.Chat offer discounts?
Yes. Eligible non-profit organizations and educational institutions can request for discounts.
Here is a list of some of Rocket.Chat’s popular integrations: