Rocket Matter is a cloud-based legal practice management software that offers solutions for time tracking, billing, trust accounting, and more. We compiled Rocket Matter reviews from around the web and found that Rocket Matter has mostly positive ratings. We also compared the most popular pricing options available.
Rocket Matter Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of Rocket Matter Reviews
What Rocket Matter does well:
Users who gave Rocket Matter a positive review liked how easy it is to learn and use the program.
What Rocket Matter does not do well:
There weren’t a lot of negative Rocket Matter reviews, but some users said that it would be great to have a different pricing system. Users also mentioned that there are features that need improvements like the matter documents system, syncing, and email interface.
Most Helpful Positive User Review
A positive reviewer from the site Software Advice said that having had no background in billing, he had to learn Rocket Matter on his own. He said it has been very easy to pick up and very intuitive to use — the manual is easy to follow and the quick sheets are great. He’s also especially impressed with the customer service/help desk reps.
Most Helpful Negative User Review
A reviewer from Software Advice said that the matter documents system needs work. He explained that it’s useful to be able to record notes, but they can’t be exported. He also complained that there’s no option for generating a printer-friendly version and that he can’t open them in new windows. He said this results in printing case notes taking up 30-60 minutes of his time.
Other Rocket Matter Reviews From Users Around the Web
Here are a few other resources for finding helpful Rocket Matter reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Nov 10, 2017
Rocket Matter Pricing
Rocket Matter costs $65 per month per user. A discounted rate is available for annual subscriptions. The solutions they offer are broken down into practice management, integrations, time and billing, mobility, and reporting.
Expanded tools include:
- User dashboard
- Matter dashboard
- Firm-wide calendaring
- 2-factor authentication
- Matter templates
- Bill-as-you-work time capture
- Trust accounting
- Automated recurring billing
- Aged accounts receivable
- Productivity per user
- Non-billable time tracking
They offer a 7-day free trial for potential users and free online training sessions for new users.