RoomKeyPMS is a cloud-based software that simplifies hotel management. It enables users to effectively manage reservations, booking channels, guest communications, and more. In this article, we covered user reviews. Ready to get started with RoomKeyPMS? Request a demo.
What RoomKeyPMS Does Well
Users who gave RoomKeyPMS a positive review commended the system’s cloud-based capabilities and its ease of use. They also commended its guest portal and customizable reports that allow them to efficiently manage their daily workflows.
One user who gave RoomKeyPMS a positive review on Software Advice said that he likes the program’s cloud-based platform that enables him to access the program anywhere. He also mentioned that the software allows him to easily generate customized operational reports that are useful for business performance reviews.
What RoomKeyPMS Does Not Do Well
Users who gave RoomKeyPMS a negative review complained about its outdated interface and the customer support team’s lack of responsiveness. They also reported experiencing bugs and glitches when using the software.
One user who gave RoomKeyPMS a negative review on Software Advice said that the program has stability issues which disrupt his management tasks. He also wished for a more modern and aesthetically-pleasing interface design.
RoomKeyPMS doesn’t publish its pricing plans online. Services from similar companies usually cost around $10 to $35/month for basic services, while more extensive ones cost around $50 to $100+/month. Factors that affect pricing include the number and size of the property, maintenance costs, and the network of sites where the ad will be posted.
Ready to get started with RoomKeyPMS? Request a demo.
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Check out the list below of some of RoomKeyPMS’ features:
- Reservation Management
- Booking Channel Management
- Automatic Room Rates Set-Up
- Quick Front Desk Reservations
- Guest Profiles
- Built-In Booking Engine
- Guest Preferences Tracking
- Guest Communications
- Room Inventory Tracking
- Maintenance and Repair Monitoring
- Group Stay Management
Can RoomKeyPMS connect users to property listing channels?
Yes. RoomKeyPMS enables its users to manage reservations on Expedia, TripAdvisor, and Booking.com. It also gives users access to reputation management tools on Guestfolio to help them communicate with guests.
Can RoomKeyPMS help organize and manage guest profiles?
Yes. RoomKeyPMS provides users with an artificial intelligence-based guest profile system that enables them to unify a guest’s information, booking details, and stay preferences.
Here is a list of some of RoomKeyPMS’ popular integrations: