SaleMove is an omnichannel customer engagement platform that allows users to deliver real-time assistance to customers through live chat and phone support. Its features include multi-channel messaging, AI bots, video chat, phone call to online engagement/co-browsing, call holding, and more. There weren’t a lot of SaleMove reviews available online, but the ones we found were generally positive.
Summary of SaleMove User Reviews
Most Helpful Positive User Review
A user who left a positive review of SaleMove on G2 Crowd said that the app has helped improve their relationships with their customers. He also shared that the tool has allowed them to understand consumer browsing behavior, product preferences, and customer user patterns. As a result, he said that they have been able to make product enhancements, address customer concerns, and improve the overall look and usability of their website.
Most Helpful Negative User Review
A user who left a negative review of SaleMove on G2 Crowd said that the app’s reporting feature could use some improvement. Aside from that, users did not cite other complaints about the software.
SaleMove doesn’t publish its pricing plans on its website. However, services from providers similar to SaleMove usually range from $14 to $349/month, depending on the extensiveness of the features included. Interested users may contact the support team to request for a quote.
Check out the list below of some of SaleMove’s features.
- Omnichannel Communication
- Phone Support + Co-Browsing
- AI Chatbots
- Video Chat
- In-app Messaging
- Website Visitor Identification
- Triggered Messaging
- Smart Engagement Routing
- Canned Responses
- Call Holding
- Phone Call to Online Engagement
- Behavioral Targeting
- Conversation Transcripts
Helpful Live Chat Software Resources
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Does SaleMove offer a free trial?
There was no mention of a free trial on SaleMove’s website, but interested users can request for a demo of the company’s customer engagement solutions.
How does SaleMove’s AI chatbots work?
SaleMove Overview Video
This video provides an overview on how SaleMove can help businesses easily identify and engage with their website visitors using video, voice, chat, and co-browsing.
When choosing a live chat software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of SaleMove’s popular integrations: