A virtual phone number service routes calls via your internet connection or cellular service to an existing phone line. Although it can’t replace your landline, the best systems provide mobility along with additional call management features, making them a great option for remote teams in need of a professional number. We examined the plans and…

Whether it’s for business, volunteer work, or even just personal matters, handling a large volume of contacts and interactions can be a daunting task. But a good personal customer relationship management (CRM) software makes it a lot easier. It helps you organize contacts, to-do lists, appointments, and even automate some repetitive tasks along the way….

Most customer relationship management (CRM) systems are designed to be easy to use, but the definition of “easy” varies from user to user. Studies show only 47% of companies reach a 90% post-implementation adoption rate, which gives simple CRMs an edge over complex solutions that may deter user engagement. An ideal CRM system should offer…

The ideal customer relationship management (CRM) software for freelancers should centralize customer interactions, transactions, and projects in an intuitive platform. Furthermore, it should also have an affordable price tag for self-employed freelancers on a tight budget. We compared dozens of solutions and narrowed it down to the six best, including the best overall, based on…

Hosting audio or video calls doesn’t need to be an added expense. Instead, you can opt for free conference call systems, which allow you to connect with hundreds or thousands of people at no cost to your business. However, there can be a trade-off when using free tools, so it’s best to determine your must-have…

Today, staying connected means using conference call services that provide audio, video, and collaboration capabilities. Conferencing systems offer an array of features and tools, such as document sharing or switching devices mid-call. We reviewed the top platforms and chose five that stand out for user-friendly and feature-rich services while better serving various business use cases….

Startups need customer relationship management (CRM) software to organize and manage contacts, nurture leads, and provide superior customer service. As a growing business, you need to look for the right CRM to support your current needs and simplify complex workflows. To find the best CRM for startups, we looked at the most popular options and…

Modern-day conference rooms are changing. Instead of featuring outdated hardwired technology, businesses are now providing voice-over-internet-protocol (VoIP) conference phones that work over your company’s internet instead of the phone lines. These advanced VoIP conference phones offer advanced features and functionalities, like high-definition (HD) voice and audio, Bluetooth compatibility, and touchscreen interfaces. We found the best…