RingCentral and 8×8 are two major names in the VoIP industry, and there are pros and cons to each. Both cloud-based phone services include calling, texting, and voicemail, and both are also suitable for small business or enterprise settings. However, RingCentral is the better option for multichannel communication, while 8×8 better serves international businesses. When…
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6 Best CRMs That Integrate With Xero
Xero CRM integration can allow businesses to sync contacts, create invoices, and track customer payments from within one platform, closing gaps in information and reducing the time spent switching between the two tools. We evaluated dozens of CRMs and compiled a list of the six best CRMs offering Xero CRM integration, including the best overall….
eVoice vs Grasshopper: Price, Features & What’s Best in 2020
eVoice and Grasshopper are voice-over-internet-protocol (VoIP) business phone systems that provide users with a separate phone number and remote call forwarding functions to mobile phones or landlines. eVoice is a great budget-friendly service for separating your workflow from your personal data, while Grasshopper adds powerful business tools for the businessperson on the go. When to…
6 Best VoIP Services for Home Offices in 2020
Voice-over internet-protocol (VoIP) phone services transmit calls over a data network instead of traditional landline-based systems. This provides savings as well as additional features like video calling, call forwarding, and auto-attendants. We looked at the best VoIP services for home office users and evaluated them based on pricing, features, and usability. Top 6 Home Office…
What Is a Predictive Dialer?: Definition, Cost, Features & Providers
A predictive dialer is a software system that can automatically dial phone numbers without human intervention. They connect sales agents and other workers to prospects as quickly as possible so they do not spend unnecessary time going through contact lists and entering digits. Predictive dialers are usually bundled with contact center systems. There is no…
How to Create a Google Sheets CRM in 7 Steps (+ Free Template)
Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM software includes added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you are just starting out. We’ll show you how in just seven simple steps. Of…
Best Multi-line Phone Systems for Small Businesses in 2020
Multi-line phone systems, or desk phones, allow for multiple numbers to be provisioned on a single hardware unit. This streamlines call management and improves communication efforts with internal and external callers. To determine the best solution for small businesses, we assessed the most popular multi-line phones and evaluated them based on the criteria outlined below….
6 Best Small Business VoIP Phone Service Providers 2020
Voice-over-internet-protocol (VoIP) phone services are internet-based alternatives to traditional landline phones with features like auto attendant, voicemail, and customer relationship management integrations. We looked at a variety of VoIP providers and compared them on price, features, ease of use, and more to determine the top six, including the overall best VoIP for small business. Top…
How to Use the BANT Method Find the Most Qualified Leads
BANT is a lead qualification process many small businesses use to determine how to rank and score leads so that they know which ones to focus on. It involves using questions to understand a prospects’ (B)udget, (A)uthority to make buying decisions, a (N)eed for your solution, and the (T)imeline for making a decision. Many businesses…
6 Best Skype Alternatives 2020
Skype is one of the most popular tools for web-based business communications. However, Microsoft is discontinuing the service’s business version, leaving many looking for a comparable option. To help, we’ve looked at some of the best Skype alternatives on the market, evaluating them based on price, feature set, and usability to determine the overall best….
6 Best CRMs With Magento Integration 2020
Customer relationship management (CRM) software paired with Magento can help improve conversion rates, fill gaps in customer data, and eliminate the need to switch between applications. However, some create a more feature-rich experience than others. We examined several tools featuring Magento CRM integration for a variety of ecommerce use cases to determine the best overall….
6 Best Scheduling Software for Sales in 2020
Scheduling software lets you share your calendar with potential clients to make scheduling meetings easier. It helps sales reps become more efficient by automating the meeting scheduling process. Scheduling meetings with prospects and customers manually can be a cumbersome and time-consuming process. Fortunately, we have identified the six best scheduling apps that streamline appointment scheduling….