HubSpot CRM is a customer relationship management (CRM) software directly integrated with the HubSpot marketing software and sales hub. It offers email, social media, ad, lead, and pipeline management tools. It also features a chatbot builder, live chat, and online form builders that streamline your customer engagement. What We Recommend HubSpot CRM For HubSpot CRM…
6 Best Call Management Systems for 2021
Call management systems are what businesses use to handle all of their inbound and outbound calls. These systems are typically found as a feature of voice-over-internet-protocol (VoIP)-based services and allow businesses to better control the caller experiences. However, not every solution provides the same level of functionality at an affordable price. Therefore, we looked at…
6 Best VoIP Services for Home Offices in 2021
Voice-over-internet-protocol (VoIP) services empower businesses to ditch traditional legacy landlines and embrace internet-based systems. These new, evolving services offer substantial cost savings as well as advanced features like mobile apps, software integrations, auto-attendants, and video conferencing. However, not every VoIP platform is a good fit for home offices. Some focus on enterprise private branch exchange…
6 Best Salesforce Alternatives in 2021
Salesforce is one of the most popular customer relationship management (CRM) software platforms on the market. While it offers a number of core features small businesses find beneficial, its base price of $25 for a limit of 10 users, lack of a free plan, and steep learning curve leave some companies seeking alternatives to Salesforce….
6 Best GoToMeeting Alternatives for 2021
GoToMeeting has become a household video conferencing name for its easy-to-use interface. However, it’s not the right solution for every business due to its lack of advanced features, premium-plan-only functionality, and slightly more expensive price plans. Therefore, we reviewed several competitors and evaluated their offerings based on price, features, scalability, support, and customer reviews. We…
magicJack vs Google Voice: Which Is Better for Small Businesses?
magicJack and Google Voice are two basic voice-over-internet-protocol (VoIP) services that provide fundamental calling and texting communication plans at industry-low prices. Innovations to both platforms have made them bare-bones solutions for small businesses and solopreneurs who want to use a single device with multiple numbers to separate their personal and business calls. Both services deliver…
How to Use the BANT Method to Find the Most Qualified Leads
BANT is a lead qualification process many small businesses use to determine how to rank and score leads in order to decide which ones to focus on. It involves using questions to understand a prospect’s (B)udget, (A)uthority to make buying decisions, a (N)eed for your solution, and the (T)imeline for making a decision. What Is…
magicJack vs Ooma: Which Is Better for Your Small Business?
For small businesses needing an inexpensive phone, both magicJack and Ooma come to mind. Each provides voice-over-internet-protocol (VoIP) solutions allowing you to take phone calls from various devices without giving out your personal phone number. You can also choose from residential or business plans. However, magicJack’s business plan offers a lower starting price point, whereas…
6 Best Zoho CRM Alternatives in 2021
Zoho CRM is a popular customer relationship software solution sales professionals use for contact and lead management, automating workflows, and unifying team collaboration. However, Zoho CRM isn’t always the best solution for small businesses, given its size and complexity. We compared a variety of Zoho CRM alternatives based on specific evaluation criteria outlined below to…
6 Best Free Business Phone Number Apps
There are several excellent voice-over-internet-protocol (VoIP) providers offering business phone systems with unlimited calling. But plans get pretty expensive, especially when adding multiple lines or users. However, other options exist, such as low-cost or free business phone number apps. We compared more than a dozen applications offering affordable services as well as free and paid…
Grasshopper Review: Is Grasshopper VoIP Right for Your Business?
Grasshopper is a popular virtual phone system that uses an existing line to forward calls from in order to work. It is typically used by smaller teams who are looking to save money over a dedicated voice-over-internet-protocol (VoIP) system. Grasshopper offers one of the best small business phone systems because it includes comprehensive call management…
Freshworks CRM Review: Is Freshworks CRM Right for Your Business?
Freshworks CRM (formerly Freshsales) is an all-in-one customer relationship management (CRM) software designed to boost team productivity through sales and marketing automation. The platform is powered by artificial intelligence (AI), allowing users to track and manage customer email accounts, deals, and audience behavior. On top of its comprehensive set of features, it also has a…