All Sales Tools Articles - Page 15

Every agency is different and has individual needs for managing customer relationships and marketing activities in a CRM. We’ve analyzed 12 CRMs for agencies and developed a list of the top six CRMs that help both small and full-service providers manage their business based on features such as customer support, ease of use, and affordability….

Help desk software provides a way for customer service agents to manage, distribute, and solve support tickets or requests for help quickly. We looked at a broad range of free help desk software to collect the six best options for small businesses based on six features, including multichannel support related to the user experience. Top…

Customer portal software helps you build and deploy secure online digital environments for customers to interact with your business. Portals give customers the ability to log in, access information, and communicate with your employees over the web. We looked at the best customer portal software and evaluated them based on pricing, features, and usability. Top…

Zendesk is a multiproduct platform that includes sales, marketing, and support tools, but is mainly known for Zendesk Support, its customer support product that can be integrated with CRMs to better manage the whole customer experience. We looked at several support-specific Zendesk CRM integrations and identified the six best options for small business teams. Top…

Web conferencing services allow users to communicate remotely via audio and video. They also offer features like screen-sharing, audience interaction, chat, and more. We compared 20 of the best web conferencing software solutions and evaluated them based on features, pricing, and customer service to find the best overall choice. Top 6 Web Conferencing Software 2019…

An ecommerce customer relationship management (CRM) tool helps organizations handle customer relationships to grow and maximize online sales. We looked at several ecommerce CRM software options and determined the top six based for small business based on ease of use, affordability, support and ecommerce-specific features like inventory management, website tools, and payment integration. Top 6…

A retail CRM helps business owners gain product insights and build customer loyalty in order to optimize retail sales. We examined several retail CRM software options and identified the top six solutions based on ease of use, affordability, support, and retail-specific features like inventory management, register integration, and marketing tools to determine the overall best….

Auto dialer software dials lists of phone numbers automatically and is typically used in cold calling sales. We looked at a range of auto dialer software and narrowed it down to the top six based on price, features like call analytics and call routing, and customer support to determine the best auto dialer overall. Top…

The best CRMs for financial advisors helps manage client and prospect relationships while keeping your business compliant with regulations using tools like dashboards, workflow automation, and integration with other financial tools. To determine the best, we evaluated several CRMs to determine the top six with criteria that included ease of use, affordability, and advisor-specific functionality….

Mobile voice-over-internet-protocol (VoIP) apps for Android devices let you take your business phone service on the go and use your business phone virtually anywhere. We looked at the best Android VoIP apps and evaluated them based on price, feature set, and usability. We narrowed it down to the top six before declaring an overall winner….