All Sales Tools Articles - Page 15

What is HD Voice Calling? Definition, Features & Providers

By Robert Watts on May 9, 2019 | Sales, Sales Tools, What is | Comments (0)

High definition voice (HD voice) is a technology found in modern telephones that provides clearer, more natural sounding audio when compared to traditional phone systems. This benefits virtually any user that wants to better understand their phone conversations and the feature is found in most modern voice-over-internet-protocol (VoIP) systems for no additional cost. What Is…

How to Set Up Insightly in 7 Steps

By Chris Hawkins on May 9, 2019 | How To, Sales, Sales Tools |

Insightly is an intuitive customer relationship management (CRM) software ideal for small businesses that want to combine both sales and project management. Setting up the CRM includes understanding its hierarchical structure, constructing a solid foundation with sales functions such as leads, opportunities, and pipelines, creating security permissions, and building custom reports and dashboards. 1. Learn…

5 Best Auto Dialer Apps for 2019

By Lisa McGreevy on May 8, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Auto dialer apps automatically dial phone number lists on mobile phones so sales agents, Real Estate Agents, and field consultants can quickly make cell calls without entering phone numbers manually. We looked at a variety of autodialer apps and compared them by price, features, and ease of use to determine the top apps, including the…

6 Best Online Fax Services for 2019

By Robert Watts on May 7, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (19)

Online fax services allow you to avoid the traditional fax machine and send faxes directly from your computer or smartphone. Common features include a monthly allowance of pages, document encryption, and compliance features. We evaluated several services and narrowed them down to the best six based on their ability to serve small businesses. Top 6…

6 Best Call Tracking Software for 2019

By Lisa McGreevy on May 6, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (6)

Call tracking software allows you to identify where your inbound phone leads are coming from, whether it’s a print ad, online ads, or link from another website. We looked at a variety of call tracking software and compared them by price, features, and ease of use to determine the top six, including a best overall….

What Is a CRM Dashboard? Definition, Cost, Features & Providers

By Jason Aten on May 3, 2019 | Sales, Sales Tools, What is | Comments (0)

A CRM dashboard is a feature of most customer relationship management software that provides at-a-glance reporting on important sales activities and performance metrics. It helps sales professionals by providing a quick look at the health of their sales pipeline and an overview of the tasks and activities they need to focus on next. is a…

Freshdesk vs Freshservice: Price, Features & What’s Best in 2019

By Sheena Jones on April 29, 2019 | Sales, Sales Tools, Versus | Comments (0)

Freshdesk and Freshservice are both Freshworks products, but designed for very different purposes. Freshdesk is customer-facing help desk software, priced from $0 to $109/user per month. Alternatively, Freshservice is internal IT help desk software used to manage your company’s internal IT support with prices starting at $19 to $99/user per month. When to Use Freshdesk…

The 6 Best CRMs for Nonprofits for 2019

By Sheena Jones on April 26, 2019 | Buyer's Guide, Sales, Sales Tools | Comments (0)

A CRM for nonprofits helps organizations like charities and churches raise money and manage donor and volunteer relationships. We compared several nonprofit-specific CRMs as well as general use options to determine the top six and overall best CRMs for nonprofits using criteria like ease of use, affordability, and nonprofit-specific features like donor management. Top 6…

CRM vs CMS: Definitions, Comparisons & Which is Best 2019

By Jason Aten on April 25, 2019 | Sales, Sales Tools, What is | Comments (0)

Customer relationship management (CRM) tools and content management systems (CMS) are two types of software used for sales and marketing. CRMs help manage contacts and sales opportunities while CMS software is used to create and publish content on a website. Businesses use each for different aspects of marketing their business and selling products and services….

Insightly vs HubSpot CRM: Price, Features & What’s Best in 2019

By Chris Hawkins on April 25, 2019 | Sales, Sales Tools, Versus | Comments (0)

Insightly and HubSpot are customer relationship (CRM) software with free and paid upgrades. Both include contact management, sales pipelines, and email integration, among other features. However, HubSpot CRM is more ideal for startups wanting a basic free CRM with unlimited users while Insightly is a better fit for businesses wanting combined contact and project management….

GoToConnect vs RingCentral: Price, Features & What’s Best in 2019

By Lisa McGreevy on April 19, 2019 | Sales, Sales Tools, Versus | Comments (2)

GoToConnect (formerly known as Jive) and RingCentral are Voice over Internet Protocol (VoIP) business phone systems with features like unlimited calling, faxing, and voicemail. GoToConnect pricing starts at $19.95 and is best for businesses wanting an affordable phone service with solid features. RingCentral pricing starts at $29.99 and is right for larger companies wanting robust…

CRM Analytics: Definition & the Best Tools to Track

By Sheena Jones on April 11, 2019 | Sales, Sales Tools, What is | Comments (0)

CRM analytics are statistics or metrics that offer insights into areas like sales performance or customer service that show how a business is performing. These insights help companies make decisions to better serve customers, improve relationships, and increase sales. Full-featured CRMs offer automated CRM analytics tools that aggregate data into meaningful reports versus using spreadsheets….