Business intelligence (BI) tools compile relevant data and provide insights from many different sources like sales data and web traffic. These insights can be used to make better strategic decisions. We looked at the best BI tools on the market and narrowed them down to the best overall six based on pricing and features. Best…
SugarCRM vs Salesforce: Price, Features & What’s Best
In comparing SugarCRM vs Salesforce, both offer customer relationship management (CRM) tools that provide advanced functionality around partner management and workflow automation. However, because of its advanced reporting and higher introductory pricing, SugarCRM is the better choice for larger businesses while Salesforce is better for businesses wanting an affordable and scalable, long-term solution. When to…
HubSpot vs Zoho: Price, Features & What’s Best
and are affordable CRMs with features like workflow rules and email integration. In terms of HubSpot vs Zoho, Zoho’s free tier and paid plans are a great choice for businesses wanting CRM with social integration, while HubSpot is a good fit for organizations wanting a budget-friendly CRM with basic core features. When to Use HubSpot…
6 Best Pipedrive Alternatives for Small Businesses
Pipedrive alternatives are customer relationship management (CRM) tools that display sales-related information in a highly visual way, so users can determine actionable next steps. However, they can vary in price and added features. For comparison purposes, we looked at dozens of CRMs and arranged a list of the top six alternatives, including the best overall….
6 Best Free Ticketing Systems for Help Desks
Trouble ticketing software converts incoming support requests from one or more channels into tickets that your support agents solve. They offer features for organizing, delegating, and evaluating these requests in an efficient manner. We looked at the best free help desk ticketing systems on the market and evaluated them based on price, features, and usability….
Insightly vs Salesforce: Price, Features & What’s Best
Insightly and Salesforce each offer useful platforms for organizing project and sales-related information. Both customer relationship management (CRM) tools offer account, contact, and deal management utility. However, when comparing Insightly vs Salesforce, Salesforce is a better overall choice for small businesses. Insightly, instead, is a good option for solopreneurs and small teams managing complex projects….
InfusionSoft vs Salesforce: Price, Features & What’s Best in 2019
InfusionSoft and Salesforce are customer relationship management (CRM) tools that can help teams manage marketing and sales activities. InfusionSoft is good for businesses wanting affordability without sacrificing either marketing tools or quote management. However, Salesforce is better for teams looking for comprehensive and customizable reporting functionality that empowers individual sales reps with actionable information. When…
Pipedrive vs Zoho CRM: Price, Features & What’s Best in 2019
Both Pipedrive and Zoho CRM provide customer relationship management (CRM) services, but the tools differ in their approaches. In our comparison of Pipedrive vs Zoho CRM, we found that Zoho CRM is great for organizations that just want a low-cost but scalable CRM, while Pipedrive is better for teams looking to manage information visually. When…
Zendesk vs Salesforce: Pricing, Features & What’s Best in 2019
Zendesk and Salesforce both offer feature-rich CRMs to help growing companies manage relationships and sales activities. Zendesk’s CRM, Zendesk Sell, starts at $19 per user, per month, offering calling features great for mobile salespeople. Salesforce’s entry-level tier, Salesforce Essentials, starts at $25 per user, per month, featuring customer-facing support tools perfect for new businesses. When…
Microsoft Dynamics vs Salesforce: Price, Features & What’s Best
Microsoft Dynamics 365 and Salesforce are customer relationship management (CRM) platforms that can work for some small businesses but are, in most cases, better suited for larger enterprises. When comparing Microsoft Dynamics vs Salesforce, we found that Dynamics 365 is good for managing operations in Microsoft-dedicated environments, and Salesforce is the better choice for sales…
6 Best Free Help Desk Software Options
Help desk software provides a way for customer service agents to manage, distribute, and solve support tickets or requests for help quickly. We looked at a broad range of free help desk software to collect the six best options for small businesses based on six features, including multichannel support related to the user experience. Top…
6 Best Customer Portal Software to Help Your Customers
Customer portal software helps you build and deploy secure online digital environments for customers to interact with your business. Portals give customers the ability to log in, access information, and communicate with your employees over the web. We looked at the best customer portal software and evaluated them based on pricing, features, and usability. Top…