All Sales Tools Articles - Page 3

Sales management software helps sales managers direct team efforts by tracking metrics, guiding activities, and monitoring performance. We evaluated dozens of options and narrowed it down to the top six. We evaluated them using key criteria such as activity tracking, monitoring, lead scoring and assignment, affordability, and ease of use to identify the best options….

Integrating your CRM with Mailchimp allows you to create email campaigns that laser-target your prospects. Mailchimp is one of the most widely used email marketing platforms for small businesses, so we took a deep dive into which CRMs offer the best integrations in 2020. We looked at dozens of CRMs based on features, price, and…

Manufacturing companies use customer relationship management (CRM) software to track and document the sales process as well as manage customer interactions. However, manufacturers also need CRM features that are up to the task of tracking inventory, invoicing customers, and managing projects. We reviewed a variety of CRMs to learn which are best for the manufacturing…

Automated attendants can greet and route incoming calls to pre-chosen extensions or departments without human intervention. Multilevel attendants also route calls to multiple locations or external numbers. We evaluated the best systems based on price, usability, and features. Top 6 Auto-attendant Phone Systems for 2020 How We Evaluated Automated Phone Systems Automated attendants, which are…

Virtual phone systems provide business users with a dedicated business line to add to their existing mobile phone or landline. They also provide advanced features like automated attendants and mobile apps. We examined the best virtual phone services available today and evaluated them based on pricing, features, and usability. Top 6 Virtual Phone Number Providers…

A VoIP (voice-over-internet-protocol) headset offers a hands-free option for making and receiving VoIP telephone calls. It has a built-in microphone so that you are free to do things like type or pull up support tickets while managing your phone calls. We compared several different headsets to find our pick for the best, looking at aspects…

RingCentral is a full voice-over-internet-protocol (VoIP) solution for businesses that has plenty of features, including video and audio conferencing, SMS messaging, and voicemail-to-text. We examined alternatives to RingCentral, looking at criteria such as price, customer satisfaction, and ease of use to find our pick for the best overall RingCentral alternative. Top RingCentral Alternatives & Competitors…

Basecamp is a project management tool used by thousands of businesses. Unfortunately, there are no officially supported customer relationship management (CRM) platforms that integrate directly with Basecamp, but many can connect through third-party tools like Zapier. However, many of the features that make Basecamp useful are already built into a variety of CRMs on the…