Vanity phone numbers are custom local or toll-free numbers that spell out a word or feature a memorable set of numbers. Catchy numbers, such as 800-Buy-Rugs or simple digits like 844-444-4444, have a higher recall rate and can lead to increased brand visibility. You can purchase these numbers from services offering a virtual phone number…
How to Create a CRM Using Google Sheets (+ Template)
Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM solutions come with added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you need a no-frills solution. Keep in mind that CRM spreadsheets can quickly become…
6 Best Small Business VoIP Service Providers in 2021
Today’s leading voice-over-internet-protocol (VoIP) services transmit calls as data over the internet in order to provide cheaper calling, texting, and voicemail features than landline or cellular alternatives. They also have advanced features like video calling, auto-attendants, and mobile apps. We looked at the best small business VoIP systems on the market and evaluated them based…
6 Best Small Business VoIP Apps in 2021
Most industry-leading voice-over-internet-protocol (VoIP) platforms come with mobile and desktop apps, but these apps aren’t all created equal. Businesses that plan to use mobile VoIP apps extensively will want to make sure they choose a service with robust, user-friendly mobile apps that work for both iOS and Android devices. We analyzed the best apps on…
How to Use VoIP Fax Functionality With RingCentral
Voice-over-internet-protocol (VoIP) services provide a number of advantages over their landline-based counterparts. While some offer advanced features like video conferencing and mobile apps, one of the more common benefits is the ability to send and receive faxes. VoIP fax features are also easy to use and represent a cost savings for business owners as they…
Nextiva vs RingCentral: Which Is Better for Small Businesses?
Nextiva and RingCentral are leading cloud-based business voice-over-internet-protocol (VoIP) providers with innovative services and robust functionality bundled under competitive, budget-friendly prices. However, Nextiva provides more advanced features at lower tiers, while RingCentral’s extensive integrations and robust APIs make more sense for companies looking for the complete communications package. As a result, these platforms go above…
8×8 vs Nextiva: Which Is Better for Small Businesses?
8×8 and Nextiva provide cloud-based voice-over-internet-protocol (VoIP) for businesses of all shapes and sizes, but each tool caters to specific business use cases. For example, 8×8 includes international calling to more countries and contact center capabilities. Nextiva, on the other hand, provides more extensive third-party integrations and more budget-friendly pricing plans. Both solutions are part…
6 Best RingCentral Alternatives in 2021
RingCentral is the leader in voice-over-internet-protocol (VoIP) solutions for companies. Its feature-rich plans come with voicemail-to-text, team messaging, and over 10 call management features. However, some business users may prefer RingCentral alternatives offering lower rates or unlimited international calling. We reviewed RingCentral competitors by looking at top features, mobile app functionality, and customer service options….
6 Best Hosted PBX Providers in 2021
As more businesses shift to remote work, traditional public branch exchange (PBX) systems aren’t as useful. Fortunately, hosted PBX providers give companies flexibility over employee location without sacrificing the call management features you depend on. With voice-over-internet-protocol (VoIP) technology, you can add extensions, phone numbers, and devices with only a couple of clicks. To uncover…
6 Best CRMs for Small Business in 2021
Customer relationship management (CRM) software is the best way for small businesses to manage relationships with customers and prospects. It improves customer service, helps develop sales strategies based on data it accumulates, and centralizes customer information so all sales agents are on the same page. We reviewed dozens of CRMs to learn which are the…
RingCentral Review: Is RingCentral VoIP Right for Your Business?
RingCentral is a communications platform that helps businesses connect with their customers and teams. Monthly fees start at $39.99 per user.
HubSpot CRM Review: Is HubSpot CRM Right for Your Business
HubSpot CRM is a customer relationship management (CRM) software directly integrated with the HubSpot marketing software and sales hub. It offers email, social media, ad, lead, and pipeline management tools. It also features a chatbot builder, live chat, and online form builders that streamline your customer engagement. What We Recommend HubSpot CRM For HubSpot CRM…