All Sales Tools Articles - Page 5

Zoho vs Salesforce: Price, Features & What’s Best in 2020

By Jess Pingrey on May 4, 2020 | Sales, Sales Tools, Versus | Comments (11)

Zoho and Salesforce are comprehensive customer relationship management (CRM) software that include lead and contact management, sales opportunities, reporting, and team management features. Zoho is best for small businesses that want a CRM that’s easy to use immediately, while Salesforce is a better fit for bigger businesses with a larger budget that need complex features…

Industry-specific CRM: Which One Is Right for Your Business?

By Lisa McGreevy on May 4, 2020 | Sales, Sales Tools, What is | Comments (0)

Customer relationship management (CRM) software are tools that allow users to input, store, and manage information about leads and customer interactions. Industry CRMs provide additional functionality to help specific businesses types move customers and prospects through sales cycles more quickly. Costs typically range from free to $100 or more per user, per month. Types of…

6 Best Google Voice Alternatives 2020

By Robert Watts on April 30, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Google Voice is a fantastic option for small businesses because it is completely free to use and offers a dedicated business number. However, its feature set is minimal, and established businesses will want to look into a system with automated attendants, video calling, and other modules. We looked at the best Google Voice alternatives and…

6 Best Professional Voicemail Greeting Providers 2020

By Robert Watts on April 30, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (2)

Professional voicemail greetings add a layer of professionalism to your business while directing callers to their desired department or extension. Voicemail services for businesses are an essential part of how customer relationships are built and maintained, and the proper greeting sets the tone for your company. We evaluated a dozen of the top voicemail greeting…

Top 13 VoIP Phone Features for Business

By Robert Watts on April 28, 2020 | Sales, Sales Tools, What is | Comments (0)

Leading voice-over internet-protocol (VoIP) systems include functionality beyond making and receiving calls. Automated attendants and video chat are just the start. There are also modules designed to streamline call management workflows, enhance collaboration, or improve the overall customer experience. This gives VoIP phone systems a major advantage over traditional landline systems. The VoIP features that…

Types of CRM Software: What They Are & Where to Find Them

By Lisa McGreevy on April 27, 2020 | Sales, Sales Tools, What is | Comments (0)

Customer relationship management (CRM) software is often differentiated by features built for specific jobs or departmental roles. The most popular CRMs focus on functionality for traditional salespeople, but there are several other types of CRM on the market. Many are designed with core functions that support analytics, team collaboration, and business operations in addition to…

6 Best Conference Call Services 2020

By Robert Watts on April 27, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Today’s leading business conferencing systems make it quick and easy to hold large meetings among remote or distributed teams. They also include features such as call management and file sharing. We looked at several audio and video conference services on the market to determine the best six best based on a variety of use cases….

6 Best CRM Call Center Software 2020

By Lisa McGreevy on April 24, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (0)

The best customer relationship management (CRM) software for call centers combine internal and external calling tools with contact management features to provide a view of all customer touchpoints. We compared dozens of software options based on cost, integrations, ease of use, and phone system features to find the six best, including the best overall CRM…

6 Best CRMs for Mac Users for 2020

By Lisa McGreevy on April 24, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Customer relationship management (CRM) for Mac users helps teams organize and manage customer interactions using native macOS tools like Mail or Contacts. We looked at a variety of options and narrowed it down to the top six based on price, Mac-specific integrations, and ease of use to learn which ones stood out and which is…

The Top 12 CRM Features & Functionality Small Businesses Need

By Lisa McGreevy on April 24, 2020 | Sales, Sales Tools, What is | Comments (0)

Customer relationship management (CRM) software offers a variety of tools to manage new leads, deals, and contacts. While most functionality is useful, only a handful are mission-critical. Here are the 12 CRM features that can mean the difference between your team closing the deal and losing it to a competitor. Important CRM Features & Functions…

6 Best Personal CRMs for Single Users 2020

By Lisa McGreevy on April 23, 2020 | Buyer's Guide, Sales, Sales Tools | Comments (0)

Personal customer relationship management (CRM) software gives individuals and solo entrepreneurs the ability to organize, track, and automate outreach for a large volume of personal and professional contacts. We compared a variety of personal CRM systems that are intuitive, easy to use, and affordable to identify the top six and the best overall. Top 6…