A phone tree is a menu-driven phone system that routes callers to an extension or person as well as sends messages to a large group of people. Setting up a phone tree is a three-step process that includes drawing out your tree, assigning employees to call groups, and programming the tree into your VoIP service….
All Sales Tools Articles - Page 7
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6 Best Video Conferencing Software for 2020
Video conference software helps business owners meet with clients, customers, and remote workers over the internet using computers or mobile apps when face-to-face meetings aren’t feasible. We looked at a variety of video conferencing software and compared them by price, features, and ease of use to determine the top six, including a best overall. Top…
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6 Best Grasshopper Alternatives for 2020
Grasshopper is one of the best virtual phone solutions available today because it is powerful and easy to use. However, there are plenty of alternatives on the market that offer features Grasshopper does not. We took a look at the best Grasshopper alternatives on the market and evaluated them based on pricing, features, and usability….
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6 Best GoToMeeting Alternatives & Competitors for 2020
GoToMeeting is one of the most popular conference calling services, but it can be unaffordable for some. It also has restrictive participant and cloud storage limits, as well as a clunky interface. We reviewed several competitors and evaluated them based on price, features, and customer support to learn which stood out as the best overall…
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How to Use Trello as a CRM in 4 Steps
Trello is primarily a project management software, but it can be easily customized for basic CRM functionality using its Kanban interface, custom fields, calendar, and Google Drive integrations. This allows businesses with simple sales processes to use Trello as a way to save money on CRM software. However, while Trello is free to start using,…
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6 Best Answering Services for 2020
Business answering services leverage either human or automated attendants to answer incoming calls, receive messages, and route callers to extensions. Organizations can use them to take calls at all hours or at specific times. We looked at the best answering services on the market and evaluated them based on price, usability, and feature set. Top…
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Grasshopper vs Google Voice: Price, Features & What’s Best in 2020
Grasshopper and Google Voice are virtual phone number providers that provide a separate business number to use on your personal phone. Grasshopper starts at $26 per month and is ideal for established small businesses that need multiple extensions, while Google Voice is a free service that is better for solo entrepreneurs who need just one…
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6 Best Free & Paid Open Source CRM Software 2020
Open source customer relationship management (CRM) software is a customizable application that manages contacts and deals. It is often free to download but typically requires advanced technical ability to implement and use. We compared a variety of solutions for functionality, installation difficulty, technical support, and overall ease of use to arrive at the best six…
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RingCentral vs 8×8: Price, Features & What’s Best in 2020
RingCentral and 8×8 are two major names in the VoIP industry, and there are pros and cons to each. Both cloud-based phone services include calling, texting, and voicemail, and both are also suitable for small business or enterprise settings. However, RingCentral is the better option for multichannel communication, while 8×8 better serves international businesses. When…
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What Is a CRM & Why It’s Critical for Business
Customer relationship management (CRM) software is a database used to track customer activities, leads, and sales opportunities. Since all sales information is logged in your CRM, it provides business insights for your entire sales, marketing, customer service, and finance teams, and allows you to tailor interactions and enhance the relationship with your customers. How a…
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6 Best CRMs That Integrate With Xero
Xero CRM integration can allow businesses to sync contacts, create invoices, and track customer payments from within one platform, closing gaps in information and reducing the time spent switching between the two tools. We evaluated dozens of CRMs and compiled a list of the six best CRMs offering Xero CRM integration, including the best overall….
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eVoice vs Grasshopper: Price, Features & What’s Best in 2020
eVoice and Grasshopper are voice-over-internet-protocol (VoIP) business phone systems that provide users with a separate phone number and remote call forwarding functions to mobile phones or landlines. eVoice is a great budget-friendly service for separating your workflow from your personal data, while Grasshopper adds powerful business tools for the businessperson on the go. When to…
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