Integrating your CRM with Mailchimp allows you to create email campaigns that laser-target your prospects. Mailchimp is one of the most widely used email marketing platforms for small businesses, so we took a deep dive into which CRMs offer the best integrations in 2020. We looked at dozens of CRMs based on features, price, and…
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Best CRMs for Manufacturing: A Comparison Guide
Manufacturing companies use customer relationship management (CRM) software to track and document the sales process as well as manage customer interactions. However, manufacturers also need CRM features that are up to the task of tracking inventory, invoicing customers, and managing projects. We reviewed a variety of CRMs to learn which are best for the manufacturing…
Number Porting for Businesses: The 5-Step Guide
Number porting is the process of transferring a phone number from one service to another. The terminology makes the process seem overly technical and complicated. However, in reality, modern business telephony services make it relatively easy to take your old number wherever you go, as long as you stay within the same geographic area. Most…
Business Phone Number: Local Number, 800 Number, or Vanity Number?
A business phone number is important because it represents your company. It also keeps your work calls separate from your personal presence. A business phone number can usually be set up in a matter of minutes and can take the form of a local number, a toll-free 800 number, or a customized vanity number like…
Top 6 Virtual Phone Number Providers 2020
Virtual phone systems provide business users with a dedicated business line to add to their existing mobile phone or landline. They also provide advanced features like automated attendants and mobile apps. We examined the best virtual phone services available today and evaluated them based on pricing, features, and usability. Top 6 Virtual Phone Number Providers…
6 Best VoIP Headsets 2020
A VoIP (voice-over-internet-protocol) headset offers a hands-free option for making and receiving VoIP telephone calls. It has a built-in microphone so that you are free to do things like type or pull up support tickets while managing your phone calls. We compared several different headsets to find our pick for the best, looking at aspects…
6 Best RingCentral Alternatives 2020
RingCentral is a full voice-over-internet-protocol (VoIP) solution for businesses that has plenty of features, including video and audio conferencing, SMS messaging, and voicemail-to-text. We examined alternatives to RingCentral, looking at criteria such as price, customer satisfaction, and ease of use to find our pick for the best overall RingCentral alternative. Top RingCentral Alternatives & Competitors…
6 Alternatives to CRM Integration With Basecamp
Basecamp is a project management tool used by thousands of businesses. Unfortunately, there are no officially supported customer relationship management (CRM) platforms that integrate directly with Basecamp, but many can connect through third-party tools like Zapier. However, many of the features that make Basecamp useful are already built into a variety of CRMs on the…
G.729 vs G.711 VoIP Codecs: Definitions & Which Is Best in 2020
G.729 and G.711 are two different codecs used by mainstream voice-over-internet-protocol (VoIP) systems that transmit phone calls as data over the internet. G.711 offers better audio quality, but requires more bandwidth. G.729, on the other hand, requires less bandwidth, but call quality can suffer. The codec used by a business phone system is not something…
How to Use RingCentral & Salesforce Together
is a full VoIP service that supports many methods of communication, including SMS messaging and video conferencing. is a customer relationship management (CRM) tool that gives insight into customer data. You can connect RingCentral with Salesforce, using the two services together in one powerful business integration tool. You must have an active subscription to both…
6 Best Zoho Alternatives for 2020
Zoho CRM is a leading CRM software with features that include contact and lead management as well as HR functionality and social media integrations. However, it’s not always the best solution given its size and complexity. In this article, we found the six best Zoho alternatives based price, features, and functionality, arriving at the best…
RingCentral: Pricing, Plans, Features & Benefits
RingCentral is a cloud-based VoIP phone system provider with tiered pricing plans between $19.99 and $49.99. Prices vary depending on the number of users and billing schedule. Specific features are provided with each of its four tiers, but all include unlimited calling, faxing, texting, and access to the mobile app. Thanks to the volume discounts…