In the Ooma vs Vonage debate, it’s a close call. Both voice-over-internet-protocol (VoIP) providers offer residential and business services that come with dozens of calling features. Ooma offers toll-free numbers with every plan, whereas Vonage only provides 1-800 numbers with a monthly add-on fee. Moreover, Vonage supports unlimited calling to the U.S., Canada, and Mexico,…
RingCentral vs Vonage: Which Is Best for You in 2021?
RingCentral and Vonage both provide voice-over-internet-protocol (VoIP) services. Vonage lets you customize your plan with add-on services, but doesn’t include numbers for international locations. In contrast, all RingCentral plans are more robust and all-inclusive, but are more expensive. However, the differences don’t stop there. Learn how these services compare to find out which is best…
Less Annoying CRM Review: Is It Right for Your Business?
Less Annoying CRM is a web-based customer relationship management (CRM) solution that allows small businesses to manage their contacts, leads, notes, calendars, and tasks. It also comes with email logging, data import and export, and basic reporting features. This platform is best for small teams that are looking for a simple and low-cost CRM solution….
Zendesk Sell Review: Is It Right for Your Business?
is a customer relationship management (CRM) software designed to streamline sales processes and enhance pipeline visibility. It features sales tools like email tracking, a built-in dialer, and contact enrichment. We recommend it for small businesses that focus on email and phone for their sales outreach and follow-ups. What We Recommend Zendesk Sell For Zendesk Sell…
Dialpad vs RingCentral: Which Is Best for You in 2021
Dialpad and RingCentral are highly rated, voice-over-internet-protocol (VoIP) providers offering unlimited calls, mobile apps, and auto-attendants. Dialpad is the less expensive option, but it lacks RingCentral’s video and audio conferencing capabilities. Additionally, RingCentral supports more integrations, but they’re locked behind higher tiers. As a result, the answer as to which is best depends on your…
6 Best join.me Alternatives in 2021
Join.me’s major benefit was its user-friendly web collaboration tool that made it easy to host or join a meeting. However, the service is no longer accepting new users for its free plan. With that in mind, we looked for join.me alternatives that are equally easy to use, competitively priced, or offered similar video conferencing features…
How to Get a Google Voice Number in 4 Steps
Google Voice is a virtual phone service offering free and paid plans. You can get a Google Voice number for free by signing up for a Google account and can then forward calls to your existing cell phone, landline, or computer. Doing so lets you keep professional and personal calls separate without needing a new…
Agile CRM Review: Is It Right for Your Business?
Agile CRM is all-in-one customer relationship management (CRM) software that provides sales, marketing, and customer service solutions. It provides a customer view that displays a chronological timeline of all interactions from lead generation up to their current status. We recommend it for small businesses and startups looking for a CRM with a unified system for…
6 Best Auto-attendant Phone Systems in 2021
Auto-attendants greet incoming callers with a recorded message, enabling the caller to self-serve through artificial intelligence (AI) or choosing an extension to speak with a human. This is a must-have feature of modern-day business phone systems, but the best multilevel auto-attendant phone systems are also budget-friendly, customizable, and rich in customer experience-building features. We found…
CRM & AI: 7 Ways Artificial Intelligence Will Improve Sales in 2021 & Beyond
If you work in a sales organization, you know the importance of using a customer relationship management (CRM) tool to manage relationships and close deals. In fact, the CRM market grew to a $48 billion industry in 2018, and shows no signs of slowing down. In 2020, the COVID-19 pandemic changed the way sales teams…
Streak Review: Is It Right for Your Business?
Streak is a customer relationship management (CRM) software that integrates with Gmail inbox and all the other Google Workspace apps. It helps users track business processes, such as sales, partnerships, support, hiring, and deal flow. This platform also comes with powerful email tracking tools. It is best for solopreneurs, startups, and small businesses needing a…
6 Best Call Recording Apps for Android & iOS in 2021
Call recording apps help businesses memorialize conversations, which can help with customer support training, resolving disputes, capturing important details, and protecting your brand reputation. While call recording is a feature found in the mobile apps of many of the best business phone systems, we’ve looked at several standalone apps to determine the top six options…