Salesforce CPQ, formerly called Steel Brick, is a Configure Price Quote (CPQ) and contract management software designed for businesses of all sizes. It can also integrate with most Salesforce software. We compiled user reviews from around the web and determined that Salesforce CPQ has mainly positive reviews. We also compared the most common pricing options for small business owners.
Want to know the top contract management software for small business? Read our Salesforce CPQ alternatives guide.
Salesforce CPQ Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Salesforce CPQ does well:
According to the positive reviews online, users find Salesforce CPQ convenient because they can create customized types of pricing for their products. They also like that the software lets them set rules whenever variables change in pricing. Some users love that they can create bundles for their quotes.
What Salesforce CPQ does not do well:
Users who gave Salesforce CPQ negative reviews online said that they dislike that the software does not seem to be able to handle thousands of products because of its slow responsiveness. Others said that the data transfer and software deployment are also too slow.
Most Helpful Positive User Review
According to a user who gave Salesforce CPQ positive feedback on G2 Crowd, the platform is helpful when it comes to building customized functionality for creating quotes for his customers. He likes that he can put various pricing types for different products. He also finds it convenient that he can control the rules and validations of the quotes when prices change.
Most Helpful Negative User Review
According to a user who gave Salesforce CPQ negative feedback on Capterra, he feels that the software is incapable of scaling yet. He says that large opportunities with many products do not work well with the software at the present time.
Other Salesforce CPQ User Reviews From Around the Web
Here are a few other resources for finding helpful Salesforce CPQ customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
User Review Website
*Average ratings as of November 14th, 2017
Salesforce CPQ Pricing
Salesforce CPQ has three pricing plans — CPQ, CPQ+, and CPQ+ with Billing. The price for CPQ is $75 per user per month and CPQ+ costs $150 per user per month. Pricing for CPQ+ with billing is customized. The main differences between the plans are the inclusion of features such as advanced order management, accounts receivable management, etc.
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