Salesforce Essentials is a combined sales and customer relationship management (CRM) software for small businesses. Its features include data analytics, email templates, account management, contact management, and more. In this article, we cover Salesforce Essentials reviews and pricing. Ready to get started? Get a free trial.
Salesforce Essentials Pricing
The Salesforce Essentials pricing scheme starts at $25 per user, per month for users who choose to pay annually. Users who prefer to pay on a monthly basis will be billed $30 per user, per month. Salesforce Essentials allows a maximum of 10 users per contract.
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Summary of Positive Salesforce Essentials Reviews
Users who gave positive Salesforce Essentials reviews like that its interface is simple and straightforward. They also appreciate that it is easy to customize according to a business’ specific needs and that its mobile app is well-designed.
“Salesforce is the gold standard for sales CRMs, and they provide the most robust tools for sales, marketing automation, and service. It’s also highly customizable to fit any sales process and organization.”
Summary of Negative Salesforce Essentials Reviews
Users who gave negative Salesforce Essentials reviews complained that its customer support is subpar and that it is tedious to export its data. They also mentioned that it is difficult to use if your business is run by only a handful of people.
One user who gave Salesforce Essentials a negative review on G2 commented that the software is not made to be used by only two or three people per company. He added that he and his partner find the software to be overwhelming, making it a poor option for small businesses with less than five administrators.
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Salesforce Essentials Features
Check out the list below of some of Salesforce Essentials’ features:
- Contact management
- Work allocation based on individual expertise and availability
- Repetitive task automation
- Lead management
- Email tracking
- Branded self-service support site development
- Automatic multiple support channel connection
- And more
Salesforce Essentials FAQs
Does it offer any onboarding assistance?
A guided setup and onboarding procedure are included in its package.
Is it compatible with my mobile device?
Yes, it is. You may download its mobile app from the Play Store and the App Store.
Here is a list of some of Salesforce Essentials’ popular integrations: