Salsify is an ecommerce and product management platform for small business owners and ecommerce entrepreneurs. We compiled reviews from around the web and determined that Salsify has mainly positive ratings.
Salsify Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Pricing: Customized Pricing
Summary of Salsify Customer Reviews
What Salsify does well:
Users who recommend Salsify said that the system has a user-friendly interface and many also liked the fact that they can store all their product data in one platform. Great customer service was consistently cited.
What Salsify does not do well:
Users who left negative reviews of Salsify said that they occasionally experience bugs, saying that it is probably because the system is fairly new. Some users complained about the inability to make bulk edits to product information within the platform.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that Salsify is extremely powerful and that they always find new ways to use the app to support their digital marketing and ecommerce site management tasks. She mentioned that the alerts and workflows have reduced the time it takes to manage many manual processes. She also noted that Salsify’s “support staff is the best of breed.” According to her, the customer support team is made up of responsive, knowledgeable engineers who work through complicated requests.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that he experiences slow loading times when adding more products to the platform. He also said that he finds it challenging to connect products that have multiple product hierarchies and that the platform’s search functionality is a bit challenging when looking for products.
Salsify Reviews From Users Around the Web
Here are a few other resources for finding helpful Salsify reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: September 25, 2017|
Salsify doesn’t publish its subscription plans on its website and employs a customized pricing scheme. Interested users can get in touch with Salsify to request for a quote specific to their business needs.
Below are the features published on Salsify’s website:
- Product Information Management – this function enables users to centralize and enrich their product content from any source and serve as a repository of their product data.
- Digital Asset Management – this feature lets users import and transform digital assets from their suppliers, internal teams, and agencies for use across their various marketing and ecommerce platforms.
- Content Readiness and Syndication – prior to launching, this feature allows users to validate their content readiness, fill any gaps, and publish content to their ecommerce site and all other retail channels, in the right format the first time.
- Product Content Onboarding – this allows users to onboard content from any source and improve it before gets published onto their site.