SAP Concur is a travel management solution that enables users to automate their travel expense tracking and booking tasks. Its features include customizable pre-spend control, mobile booking, budget insights, detailed itinerary, and more. In this article, we covered user reviews. Ready to try SAP Concur? Get a free trial.
What SAP Concur Does Well
Users who gave SAP Concur a positive review commended its mobile app’s usefulness and convenience as it can centralize all travel documents in a single platform. Some of them also said that it is easy to use.
A user who left a positive review of SAP Concur on G2 Crowd said that the software can effectively organize all his travel details in one place, including hotels, flights, and car rentals. He added that the app enables him to upload travel receipts straight from his phone, which is a lot more efficient than manually emailing them.
What SAP Concur Does Not Do Well
Users who gave SAP Concur a negative review said that their customer support team is unresponsive and difficult to work with. Some of them also complained about occasional system glitches when analyzing travel expense receipts.
A user who left a negative review of SAP Concur on Capterra said that the customer support team took about 6 months to respond to his questions. He also mentioned that the process of solving his concerns had to go through different representatives before they were addressed.
SAP Concur Pricing
SAP Concur doesn’t publish its pricing plans online. Fees for similar service providers and software range from $6 to $50+ depending on the type of transaction, agency involvement, logistics, and scale of travel.
Ready to try out SAP Concur? Get a free trial.
SAP Concur Features
Check out the list below of some of SAP Concur’s features:
- Integrated Travel Network
- Detailed Itinerary
- Concur Locate (comprehensive location data)
- Customizable Pre-Spend Control
- Company Policy Compliant
- Budget Insights
- Projected Cost Analysis
- Expense Management
- Employee Tracking
- Real-Time Expense Monitoring
SAP Concur FAQ
Can users update the travel details on their own using the app?
Does SAP Concur offer any training for new users?
Here is a list of some of SAP Concur’s popular integrations: