Service Autopilot is a cloud-based field service solution that allows users to track and manage their employees using their mobile phones. It provides tools for customer engagement, time tracking, and mobile billing. In this article, we covered user reviews and pricing. Ready to get started with Service Autopilot? Visit their website.
What Service Autopilot Does Well
Users who gave Service Autopilot a positive review said that it efficiently helps them automate essential tasks such as work scheduling, invoicing, and customer management. They also commended its ease of use and proactive customer support team.
“This company is remarkable in every way. They truly provide a superior product — functional and easy to use, while saving me thousands of hours a year. Scheduling and invoicing can be done in bulk, with one click of a button, as well as emailing customers the night before the service to let them know we are coming.”
— Matt Hill
What Service Autopilot Does Not Do Well
As of the date this article was written (11/27/2018), there are very few negative Service Autopilot reviews online. However, some of them wished for improvements in accounting, program stability, and reports.
One user who gave Service Autopilot a negative review on Capterra said that it produces inaccurate sales reports as there are discrepancies on the data and summary. He also complained about crashing servers, which could sometimes be time-consuming to troubleshoot.
Service Autopilot Pricing
Service Autopilot has three subscription plans with prices that range from $47 to $197. Additional office user costs $25 each, and additional mobile app user costs $15 each. The main difference between the plans is access to premium features such as employee tracking, task automation, and cost estimation.
There is a one-time setup fee of $97. Add-on features are also available including client portals, credit card processing, QuickBooks sync, and smart maps, and are priced from $19.97 to $47/month.
Ready to get started with Service Autopilot? Visit their website.
Service Autopilot Features
Check out the list below of some of Service Autopilot’s features:
- Job Scheduling and Routing
- Automated Invoicing
- Reports and Expenses Tracking
- Credit Card Processing
- Employee Tracking
- Asset Tracking
- Task Automation
- QuickBooks Integration
Service Autopilot FAQ
How can Service Autopilot help keep track of employees’ field activities?
How can Service Autopilot help improve the process of scheduling field appointments?