Service Autopilot is a field service solution suitable for businesses of all sizes. It is a cloud-based software that has features like lead and client management, worker scheduling, dispatching, mapping and routing, etc. We compiled Service Autopilot user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
Service Autopilot Customer Reviews
Summary of User Reviews
What Service Autopilot does well:
Users who left a positive review of Service Autopilot are happy that it helped them streamline their operations. Many users also mentioned that the software gets frequently updated, making it better and better each time. A lot of users like the routing capabilities, dispatch board, crew management, invoicing, and third party integrations.
What Service Autopilot does not do well:
Users who left a negative review of Service Autopilot said that it can take some time to set it up the first time. Some users also mentioned that the database response time when scheduling can get slow.
Most Helpful Positive User Review
One user who gave Service Autopilot a positive review on Software Advice said that the software provides a great user experience. He also mentioned that it allows their crew to easily check in and out of each client site. He loves that it integrates well with Quickbooks.
Most Helpful Negative User Review
One user who left a review of Service Autopilot on GetApp said that the response time of the scheduling database is very slow, which requires them to load it multiple times and costs them a lot of waiting time.
Service Autopilot User Reviews from Around the Web
Here are a few other resources for finding helpful Service Autopilot customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of September 29, 2017|
Service Autopilot Pricing
Service Autopilot has two subscription plans with prices that range from $47 to $79.97 per month for one user. Additional office user costs $25 each, and additional mobile app user costs $15 each. There’s a one-time setup fee that costs $97 for both plans. The Pro plan has additional features like email marketing, asset tracking, and dashboard.
|Pricing (Per Month)|
|Number of Clients You Can Manage|
|Number of Users Included|
|Additional Office User Price|
|Additional Mobile Application User Price (Apple & Android Only)|
|Multi-User Permissions, Restrictions, & Audit Trails|
|Credit Card Processing (Integration with BluePay, OpenEdge & Authorize.Net)|
|Lead and Prospect Management|
|Two Live 1 on 1 Custom Private Training Sessions|
|Asset Tracking (installed equipment & company owned equipment)|
|Dashboard (Scoreboard & KPIs)|
Service Autopilot offers a 30-day guarantee, which means that users who cancel their subscription within 30 days after signing up can request a refund. It also does not require a long term contracts, so users can cancel anytime.