ServiceBridge is a field service management software that focuses on remote team monitoring. It provides users with tools to manage customers, create accurate job estimates, track inventory, and more. In this article, we cover ServiceBridge reviews and pricing. Ready to try ServiceBridge? Get a free trial.
Summary of Positive ServiceBridge Reviews
Users who gave ServiceBridge a positive review commended the real-time field service team status updates. They also said that it enables them to efficiently track remote jobs, manage work orders, and store documents on its mobile app.
One user who gave ServiceBridge a positive review on Capterra said that it allows him to centralize all his field service management tasks anywhere using the app. He also mentioned that it provides him with real-time updates on his team’s work orders and remote jobs.
Summary of Negative ServiceBridge Reviews
Users who gave ServiceBridge a negative review complained about an accounting module, scheduling tool, calendar, and desktop app that prevent instead of help them to quickly accomplish their daily management tasks. Some users also wished for improvements on its customer support team’s responsiveness.
One user who gave ServiceBridge a negative review on Capterra reported experiencing bugs and glitches while using its desktop app, especially with its calendar feature. He also mentioned that its accounting tool isn’t as intuitive and accurate as expected.
ServiceBridge pricing has four subscription plans: Starter ($69/month), Professional ($249/month), Premium ($749/month), and Enterprise (custom priced). The main differences between the plans are the number of users and the availability of premium features such as asset management, commissions module, project management, multi-location capability, and a customer portal.
There are add-on features available at an extra cost: QuickBooks Two-Way Online Sync ($25/month) and Timesheets ($5/user/month).
ServiceBridge also offers a range of product customizations for specific business needs. Interested users may contact the sales team for more information.
Ready to try ServiceBridge? Get a free trial.
Top Field Service Software 2019
Check out the list below of some of ServiceBridge’s features:
- Work Order Management
- Customer Relationship Management
- Multi-Location Capability
- QuickBooks Online Synchronization
What businesses can benefit from ServiceBridge?
ServiceBridge caters to the following businesses: pool service, home repair, pest control, cleaning service, landscaping, and other commercial services.
How does ServiceBridge help users manage their customers?
ServiceBridge provides its users with a customer portal that enables them to share work orders, photos, documents, invoices, and more. It also provides them with a customer relationship management module that records customer history and information.