ServiceBridge is an all-in-one field management software that helps teams (both in the office and on the field) have a seamless process for processing work orders, assigning schedules, dispatching workers, calculating bills, and more. It is ideal for businesses that specialize in pest control, cleaning services, lawn care, etc. We compiled ServiceBridge user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
ServiceBridge Customer Reviews
Summary of User Reviews
What ServiceBridge does well:
Users who left a positive review of ServiceBridge like that it helps their teams organize their process. They also said that it is simple to use, yet very effective.
What ServiceBridge does not do well:
Users who left a negative review of ServiceBridge said that there are features that are not yet operational or working — like the mapping feature. Some users also mentioned that there’s no way to permanently delete a work order, and that the only way to manage it is by marking it cancelled. A few users also complained about poor customer service.
Most Helpful Positive User Review
One user who gave ServiceBridge a positive review on GetApp likes that it is easy to use and that it comes at a reasonable price. He also thinks that it is very flexible as it allows him to customize the platform to make it fit his business process.
Most Helpful Negative User Review
One user who left a review of ServiceBridge on Software Advice said that although ServiceBridge is a great software, its customer service is not very helpful. She finds it very inconvenient that ServiceBridge does not have a phone number she can call for support, and asking for assistance requires a back and forth of emails.
ServiceBridge User Reviews from Around the Web
Here are a few other resources for finding helpful ServiceBridge customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of September 29, 2017|
ServiceBridge has two pricing plans — Essential and Franchise. The Essential plan costs $50 per user per month for businesses with up to 10 users. The Franchise plan’s pricing is not published on their website, and requires a call to ServiceBridge for a quote. It has additional features like custom integrations, multi-location management, and marketing ROI reporting.
|Number of users|
|Initial account setup and orientation|
|Unlimited cloud data storage space|
|Access on the web and mobile devices|
|Online and offline modes|
|Estimates, quotes, and work orders|
|Recurring work orders and invoicing|
|Marketing ROI reporting|
|Dashboards and KPIs|
Interested users can try ServiceBridge free for 14 days on unlimited number of devices, with no credit card required. Teams with more than 10 users who would like to subscribe to the Essential plan may contact ServiceBridge for quote.