ServiceM8 is a cloud-based field service management software that streamlines on-site job operations. It enables users to manage jobs and staff, create invoices, and accept credit card payments. In this article, we covered user reviews and pricing. Ready to try ServiceM8? Get a free trial.
What ServiceM8 Does Well
Users who gave ServiceM8 a positive review commended its ease of use, customizability, and seamless synchronization between its web version and mobile app. They also mentioned that it helps streamline operations because of job scheduling features, QuickBooks integration, and employee tracking tools.
“It streamlines many of our business processes and syncs well across devices.
It improves communication with our customers with its automatic booking reminders.
ServiceM8 is also easy to use.” — Joel Hunter
What ServiceM8 Does Not Do Well
Users who gave ServiceM8 a negative review wished that it would also support Android operating systems. They also complained about its reporting feature which doesn’t provide detailed and accurate information. A few of them suggested expanding their online payment processing providers.
One user who gave ServiceM8 a negative review on Capterra said that it would be helpful if the program was also compatible with his Android devices. He also wished for shortcuts within the app which would allow him to easily replicate job forms.
ServiceM8 offers four paid subscription plans: Starter ($29/month), Growing ($79/month), Premium ($149/month), and Premium Plus ($349/month). The main differences between the plans are the number of jobs, SMS allocation, and access to premium features such as asset management, forms, inbox, job costing, and margin billing.
There’s also a fee of 10¢ per SMS.
Ready to try ServiceM8? Get a free trial.
Check out the list below of some of ServiceM8’s features:
- Job Management
- Document Storage
- Asset Management
- Staff Scheduling
- Quoting and Invoicing
- Complete Job History
- Online Bookings
- Credit Card Processing
- Margin Billing
- Real-Time Staff Location
- Customer Notifications
What types of businesses can benefit from ServiceM8?
How does ServiceM8 help users manage their customers more efficiently?
Here is a list of some of ServiceM8’s popular integrations: