ServiceTitan is a field management software that provides services for the HVAC, plumbing, electrical, and garage doors industries. They offer office software products for dispatching, scheduling, call booking, marketing, reporting, and more. In this article, we cover user reviews and pricing. Ready to get started with ServiceTitan? Request a demo.
ServiceTitan pricing is not readily available on its website. Pricing for similar providers has monthly fees that cost around $22 to $79/month with basic functionalities, while the more extensive ones cost around $99 to $399/month.
Ready to get started with ServiceTitan? Request a demo.
Top Field Service Software 2019
What ServiceTitan Does Well
Users who gave ServiceTitan a positive review stated that its software and mobile app are extremely easy to use and has a modern design. They also appreciate how it helps them to manage their employees and track their productivity. They added that the technical support team is very fast and responsive in resolving issues.
One user who gave ServiceTitan a positive review on G2 Crowd likes that the program is continuously evolving to improve its functionalities and features. He also loves the reporting and customization options. He added that it is easy to train new employees on how to use the system because it is very user-friendly.
What ServiceTitan Does Not Do Well
Users who gave ServiceTitan a negative review said that the software is too expensive and its numerous features and capabilities can be very overwhelming. Some users also stated that there is a frequent downtime at nights when ServiceTitan do updates and that they also sometimes experience glitches in the system.
One user who gave ServiceTitan a negative review on Software Advice said that the updates being made periodically causes the software to malfunction, which is very frustrating for their employees and technicians. He added that while having updates are great, the downtime and glitches make things difficult for them.
Top Field Service Management Pick from Fit Small Business
6 Best Field Service Management Software for Sales— Field service management software helps businesses manage customer work orders and streamlines the process of assigning technicians, equipment, and inventory to customer projects. In this guide, we look at dozens of providers and narrow the list down to the six best options for small businesses based on pricing, usability, and integrations, arriving at the best overall.
Check out the list below of some of ServiceTitan’s features:
Can an office staff communicate with technicians in the field using ServiceTitan?
Does ServiceTitan offer functionality for recording the calls received by their customer service representatives?
Here is a list of some of ServiceTitan’s popular integrations:
Disclaimer: The following information was provided by ServiceTitan and does not necessarily reflect the views of FitSmallBusiness.com.
What is ServiceTitan?
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales. Our end-to-end solution for the residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, a mobile solution for field techs, and accounting integrations with Sage Intacct and QuickBooks. Founded by the sons of contractors, we’re passionate about creating the best fully modern infrastructure to an industry traditionally underserved by software.
ServiceTitan is already the preferred software for over 2,500 of the world’s most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit https://www.servicetitan.com/.