ServiceTrade is a software that allows field service providers to manage operations, increase productivity, and improve customer engagement. It is a cloud-based platform that has mobile and web versions. We compiled ServiceTrade user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
ServiceTrade Customer Reviews
Summary of User Reviews
What ServiceTrade does well:
Users who left a positive review of ServiceTrade rave about the company’s outstanding customer support. A lot of them also mentioned that the company in general listens to the requests of their users and make improvements to the software accordingly. They also love how the software helped them get more organized.
What ServiceTrade does not do well:
We have not found any negative review about ServiceTrade as users are generally happy with the software. However, some of them have requests for additional features specific to their business needs like the ability to integrate with Weebly, having an autosave feature for reports, etc. It is notable, though, that users mentioned that ServiceTrade actually makes changes to the software to fulfill the needs of their users.
Most Helpful Positive User Review
One user who gave ServiceTrade a positive review on G2 Crowd said that the software has allowed their technicians to provide real time updates from the field, which helped them greatly improve their customer service. He also likes that the software is intuitive and that it makes everyone on their team stay organized. He finds the professional-looking preformatted HTML emails fantastic, as they can just easily customize them with photos and paperwork and share them with their clients.
Most Helpful Negative User Review
One user who left a review of ServiceTrade on G2 Crowd said that the software does not have an autosave feature. He shared that if their technicians suddenly lose internet connection when they’re moving from one page of the report to the next, they would need to retype the information they’ve entered in the previous pages. Other than that, he thinks that the software is amazing.
ServiceTrade User Reviews from Around the Web
Here are a few other resources for finding helpful ServiceTrade customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of October 4, 2017|
ServiceTrade has four types of plans, with prices ranging from $0 to $119 per technician per month (billed annually). Office users are free. The main differences between the plans are the number of technicians and the number of jobs than can be processed per month. Higher plans have additional features like Quickbooks integration, service portal, and premium support.
|Price per technician per month (billed annually)|
|Jobs per month|
|Send unlimited quotes|
|Live support (9am to 7pm ET)|
|Premium support 24x7|
|Wordpress technical support|