Setmore is an online appointment scheduling software that enables users to schedule and automate bookings via web, Android, and iOS apps. Its key features include online payments, staff scheduling, website widget, class booking system, and more. In this article, we cover Setmore reviews and pricing. Sign up for free.
Setmore pricing is based on three subscription plans: Free ($0), Premium ($25/month) and Live Booking ($89/month). The main difference between the plans is access to advanced features such as email and text message reminders, online payment processing, two-way calendar syncing, recurring appointments, live call answering, and staff scheduling.
|Live Booking (US & Canada)|
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Summary of Positive Setmore Reviews
Users who gave Setmore a positive review said that the software is intuitive, easy to set up, and has a visually-appealing dashboard. They also mentioned that its free service is better than other appointment scheduling software. Some of them noted that its mobile app is an advantage as it can book appointments from anywhere.
“Setmore offers an online platform for booking appointments. I use the free version, which works well enough for most of my needs as a massage therapist. I was able to easily integrate my booking schedule on my own website and can log in onto its site to view my schedule. There is an option to add multiple providers, add buffers between appointment times, and label different client statuses. You are able to take payments on the booking platform. Overall it is a nice basic solution for online booking.” — Jade Childers
Summary of Negative Setmore Reviews
Users who gave Setmore a negative review said that there are glitches with its WordPress plugin as some appointments aren’t sent to their registered email addresses. They also reported glitches when sending booking reminders.
One user who gave Setmore a negative review in GetApp shared that he encountered some issues with its text reminders. He said that there should be a way to change the default date format in the free version. He recommended that existing contact lists on mobile phones should be automatically imported rather than having to enter a client’s phone number into the app. He shared that he ends up entering the phone number twice, once in his phone’s contact list and the other on the Setmore app.
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Check out the list below of some of Setmore’s features:
- Automated appointment scheduling and multiple recurring appointments
- Customized email and text reminders
- Online payments
- Staff scheduling
- Accessibility via desktop and mobile apps
- Website widget
- 2-way calendar sync
- Class booking system
- And more
How does Setmore help its users eliminate cases of unanswered customer bookings or inquiries?
Setmore offers a built-in live call answering service called Live Booking plan. This helps eliminate cases of unanswered customer bookings or inquiries. It provides off-site receptionists who answer the business phone and help customers book appointments directly to the Setmore calendar.
Do Setmore users need a website to book customers online?
No. Setmore accounts come with a free, customizable booking page where users can advertise their services, prices, location, and social media links. This can be used as a standalone website as it comes with a customizable “.setmore” URL. Setmore booking pages can also be embedded or linked to existing websites.
Here is a list of some of Setmore’s popular integrations: