Setmore is an online appointment scheduling software that enables users to schedule appointments, send email reminders, manage reviews, and process online payments. It can be used by a wide range of businesses such as salons, spas, medical clinics, financial services, general HR recruiting purposes, and more. We compiled Setmore user reviews from around the web and determined that they generally have positive ratings. We also compared its available popular pricing options.
Summary of User Reviews
What Setmore does well:
Users who recommended Setmore said that the software is easy to use, accessible anywhere, and simple enough for their customers. They also said that its two-way calendar sync feature makes it easier for team members to manage appointments.
What Setmore does not do well:
Users who gave Setmore negative reviews said that the free version is very limited as it only allows users to schedule appointments. They also said that the online calendar’s occasional glitches create confusion as it does not detect bookings outside working hours or overlapping appointments.
Most Helpful Positive User Review
A user who left a positive review on G2Crowd said that Setmore efficiently saves clients’ information including their phone number and email. She also said that it allows her to customize the services that they offer and add specific messages or questions to the customers to help filter information before accepting and confirming appointments.
Most Helpful Negative User Review
A user who left a negative review of Setmore on G2Crowd said that it will be more organized if there is an option to reject multiple appointments. She said that the software cannot track clients who double-book which is counterproductive.
Setmore has a free subscription and two paid plans: Premium ($24/month) and Live Booking ($89/month). The main difference between the plans is access to advanced features such as email and text message reminders, online payment processing, two-way calendar syncing, recurring appointments, live call answering, and staff scheduling.
*Annual subscriptions are billed on lump sum and users are only billed once a year.
Check out the list below of some of Setmore’s features.
- Automated Appointment Scheduling
- Customized Email and Text Reminders
- Online Payments
- Staff Scheduling
- Accessibility via Desktop and Mobile Apps
- Website Widget
- 2-way Calendar Sync
- Class Booking System
- Multiple Recurring Appointments
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Is there a free trial?
Interested business owners may sign up and create an account for free. The Setmore platform is free to use, however, there are corresponding charges for additional premium services.
How is Setmore helpful in terms of time management?
Setmore helps users organize their time better through an online calendar where customers can book appointments. Business owners may also customize notifications in the form of email and text reminders using the software.
What differentiates Setmore from other appointment scheduling software?
Setmore is the only appointment scheduling software that offers a built-in live call answering service. Its Live Booking plan eliminates cases of unanswered customer bookings/inquiries. It provides off-site receptionists who answer the business phone and help customers book appointments directly to the Setmore calendar.
Setmore Overview Video
This video provides an overview of Setmore’s key features and teaches business owners how to take new appointments.
When choosing an appointment scheduling software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Setmore’s popular integrations:
- Google Calendar
- Constant Contact
- Freshsales CRM