Sfax is a cloud-based fax service that is specifically designed for healthcare practitioners. It allows users to send, receive, and digitally sign HIPAA-secure faxes through its SSL and AES encrypted web portal. In this article, we cover user reviews and pricing. Ready to get started with Sfax? Start faxing for free.
What Sfax Does Well
Users who gave Sfax a positive review said that they like that the billing is straightforward and that they only pay for overages if they go over the allotted amount of pages.
One user who gave Sfax a positive review on G2 Crowd said that Sfax’s billing system makes it easy for their accounting department to have only one bill for their 23 clinics. He said that even though they have several clinics, they were able to have them all on the same server or fax.
What Sfax Does Not Do Well
Users who gave Sfax a negative review complained about the performance of the system. They said that faxes are not being received by their client even though Sfax said they were sent successfully.
One user who gave Sfax a negative review on G2 Crowd said that they have lost $50,000 in revenue since their issue with sending and receiving faxes began. He cited that multiple insurance companies and referral agencies were not receiving the faxes but the system says that they were delivered.
Sfax has four paid subscription options: Standard ($29/month), Plus ($49/month), Contender ($99/month), and Enterprise (custom priced). All plans include a toll-free number and one year of fax storage. The main difference between the plan is the total number of combined incoming and outgoing pages per month.
Ready to get started with Sfax? Start faxing for free.
Top Online Fax Service Pick from Fit Small Business
Best Online Fax Service – Free and Paid Options — An online fax service allows you to send and receive faxes from your computer or smartphone. In this guide, we compare three of the best online fax services. Read on to see which of the three offers the best set of features for the price and large monthly page allotment per month.
Check out the list below of some of Sfax’s features:
- Unlimited Ports
- Admin Controls
- Print to Fax
- Audit Trails and Activity Tracking
- Annotations and Digital Signature
- Contact Management and Folders
- Fax API
What happens if I exceed my monthly allotment pages?
Can I use Sfax on my mobile device?