SharpSpring is a marketing platform that allows small business owners to launch email campaigns, create forms, design landing pages, build blog sites, and track analytics. We compiled SharpSpring user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
SharpSpring Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that SharpSpring has generally positive ratings. Here’s what we found:
What SharpSpring does well:
Users who gave SharpSpring a positive review said that the platform’s features and functionalities are robust and top-notch. Users also liked the platform’s useful webinar trainings and helpful customer service. They love that SharpSpring listens to their users to improve the platform.
What SharpSpring does not do well:
Users who gave SharpSpring a negative review said that in order to fully benefit from all the comprehensive features the platform offers, users should be prepared for the steep learning curve. A few users said they experienced deliverability issues.
Most Helpful Positive User Review
One user who gave SharpSpring a positive review on G2 Crowd said that the platform has amazing pricing options and unbeatable customer support. He is also impressed with the software’s continuing updates and improvements.
Most Helpful Negative User Review
One user who gave SharpSpring a negative review on Finances Online said that he experienced some issues with sending emails. He also claimed that glitches sometimes occur in the platform, so he thinks it needs debugging.
SharpSpring User Reviews from Around the Web
Here are a few other resources for finding helpful SharpSpring customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 24, 2017|
SharpSpring has straight-forward pricing options. Their three main packages range from $400 to $800 per month for 1,500 to 20,000 mailable contacts. These packages share the same set of features and functionalities. They also provide two more packages for marketing agencies and for enterprises with millions of contacts.
All of these packages are inclusive of: unlimited support, access for unlimited number of users, full marketing automation, campaign tracking, behavior-based email, blog builder, dynamic landing pages, CRM and sales automation, dynamic form builder, reporting and analytics, and more.
Is SharpSpring Right For Your Small Business
SharpSpring has robust features which come with steep pricing, so the system may be too advanced for small business owners — but if you’re looking for a platform where you can also manage landing pages and blog sites, track analytics, etc., then this can be good value for your money.