ShipBob is an order fulfillment service that offers shipping and logistics solutions to ecommerce businesses. It also provides its users with access to web-based software for managing orders, tracking stock levels, and receiving inventory reorder notifications. In this review, we cover ShipBob reviews and pricing. Ready to get started? Visit its website.
The ShipBob pricing guide includes a $25 per hour receiving fee for the first two hours, plus an additional $35 per hour right after. Warehouse fees cost $40 per month for pallet storage, $5 per month for bin storage, and $10 per month for shelf storage. It also offers discounted rates, depending on the items for shipment.
$25 per hour
for the first two hours;
$35 per hour thereafter
Ready to get started with ShipBob? Visit its website.
Top Order Fulfillment Providers 2019
Summary of Positive ShipBob Reviews
Users who left positive ShipBob reviews like that its interface is user-friendly and intuitive. They also appreciate its fast shipping services and wide network of order fulfillment centers.
“Even though we work on the sales acquisition side for our ecommerce clients, it’s vital that their customers have an amazing experience to come back and buy again—and that’s where ShipBob comes into play. With fulfillment and logistics that are equal to Amazon, ShipBob helps our clients save money and deliver products faster to their customers. It’s a win-win and a no-brainer.”
Summary of Negative ShipBob Reviews
Users who left negative ShipBob reviews complained about occasionally experiencing slow loading pages. Others noted that its claim tracking functionality needs to be enhanced while some said that they wish they had access to a dedicated support team to raise critical problems.
“It would be nice to have a live chat or an assistance phone number for high-priority problems. The application works fine but not as good as the online site. Your customer service could improve.”
—Karol Jesus Izaguirre
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Check out the list below of some of ShipBob’s features:
- Dashboard with real-time order and inventory tracking
- Distributed inventory across strategic locations
- Order and inventory management
- Reporting and analytics
- Return management
- Same-day and two-day shipping
- And more
Does ShipBob offer international shipping services?
ShipBob offers international shipping services to more than 220 countries.
Can ShipBob users utilize their own custom boxes?
Yes, they can. Ecommerce merchants may use their own custom branded boxes for shipping orders. Additionally, ShipBob provides its users with free boxes and packing supplies, such as plain poly mailers, bubble mailers, tape, dunnage, shipping labels, and plain brown boxes of varying standard sizes.
Here is a list of some of ShipBob’s popular integrations:
Disclaimer: The following information was provided by Shipbob and does not necessarily reflect the views of FitSmallBusiness.com.
What is Shipbob?
ShipBob offers simple, fast, and affordable fulfillment for ecommerce businesses. With a network of fulfillment centers across the US, ShipBob lets you split inventory across locations to reduce shipping costs and time in transit. ShipBob’s software seamlessly integrates with the leading ecommerce platforms and marketplaces to automatically fulfill orders as they are placed online.
Ecommerce brands partner with ShipBob to get hours back in their day and focus on why they started their company — all while growing revenue, offering a premium customer experience, and ultimately scaling into the brand they strive to be. ShipBob helps brands optimize for time and cost, use delivery to beat customer expectations, and own more of the customer relationship while providing an Amazonlike fulfillment experience.
ShipBob’s mission is to give the power of Amazon level logistics to ecommerce business owners and help ecommerce businesses be more successful online.
– Fulfillment software and integrations
– Direct-to-consumer order fulfillment (pick and pack)
– Shipment tracking
– Domestic and international shipping
– Returns processing
– Expedited shipping
– Distributed (split) inventory
– B2B/EDI/wholesale fulfillment
– Subscription box fulfillment
– Crowdfunding fulfillment
– Bath order fulfillment
– FBA prep
– Custom branded packaging and labels
– Kitting and bundling
Shipbob News & Activity
ShipBob recently opened a new state-of-the-art 125,000 square foot fulfillment center in Bethlehem, Pennsylvania. This new facility will help ShipBob provide expanded next-day and 2-day shipping coverage to more shipping destinations across the United States.
Read more here: https://www.ajot.com/news/shipbob-opens-pennsylvania-fulfillment-center-3-times-larger-than-original-northeast-location
ShipBob Named one of Multichannel Merchant’s Top 3PLs in 2019.
ShipBob Raises $40 Million to Back E-Commerce Fulfillment Growth
Shipbob Customer Service
Customers can contact us via our support line at (312) 313-1104 and via our robust Help Center that provides detailed information on every aspect of our dashboard and services. ShipBob staffs and operates all of its fulfillment centers and has on-site support staff at each location. Large ecommerce brands receive a dedicated Account Manager through ShipBob at no additional cost.
Shipbob Unique Features
ShipBob’s proprietary technology, fulfillment services, facilities across the US, discounted shipping rates, and customer support allow us to integrate with the leading ecommerce platforms, store inventory, pack boxes, and ship orders to customers. ShipBob has proven that offering a positive purchase experience with next-day, 2-day, or expedited shipping or free shipping can help offset increased customer acquisition costs by improving conversion rates and increasing average order value.
ShipBob has helped ecommerce merchants experience the following:
– 18% reduction in cart abandonment rate
– 97% increase in the average order value
– 120+ hours saved per week
– 70% reduction in shipping costs in the US
– 291% growth year over year
Intuitive technology: connect one or all of your stores in minutes to automate fulfillment:
Whether you have just one or a few online stores, you can connect them all to ShipBob. ShipBob’s technology powers its fulfillment network so orders are automatically sent to be
picked, packed, and shipped to your customers. ShipBob’s technology also helps you efficiently
manage orders and make informed decisions with advanced analytics.
Inventory management: improve forecasting to prevent stockouts:
ShipBob’s tools make it easy to view the status of inventory and quantity on hand across
locations, know when to proactively replenish stock, bundle your products for promotions, and
even separate inventory by lot number and expiration date.
End-to-end consumer experience: maintain brand identity throughout the unboxing process:
ShipBob helps you offer the fastest, most cost-effective shipping options to meet your
customers’ expectations. As soon as an order ships, tracking info is pushed back to your ecommerce store in real-time and sent to your customers. ShipBob’s operations act as an extension of your brand to maintain the quality you strive for, even when it’s done outside of your four walls.
Scalability and growth: focus on the right tasks and leave shipping to the experts:
Ecommerce brands experiencing rapid growth need a fulfillment company that can scale with
them as they grow and tackle new challenges. It’s key to get time back to focus on the projects that only you can do — developing new products, strengthening your brand, and securing new partners. ShipBob can help you do this and handle both the direct-to-consumer experience and wholesale orders.
International shipping: expand into new markets affordably:
As your customer base grows, so can your global reach. ShipBob ships orders to all of the
countries that major shipping carriers deliver to, with affordable rates to give you international
2-Day Express Shipping: increase conversions with fast, affordable delivery:
ShipBob’s 2-Day Express Shipping Program leverages ground shipping as an inexpensive
alternative to expedited air shipping using ShipBob’s fulfillment network, technology, and
integration with Shopify and WooCommerce.
Dedicated account management: work with a partner that supports you every step of the way:
All large ShipBob customers receive a dedicated account manager to provide proactive assistance and work fast to get any issues resolved right away. ShipBob owns and operates all of its fulfillment centers to provide quick hands-on assistance by a team of fulfillment experts.