ShipBob is an order fulfillment service that provides shipping and logistics solutions to eCommerce businesses. They cater to small and medium-sized businesses that do not have the resources to afford large storage costs. In this article, we cover user reviews and pricing. Ready to try ShipBob? Request for a demo.
What ShipBob Does Well
Users who gave ShipBob a positive review like that their customer support team is attentive to their needs. Others also commended the platform for offering customized options that simplify the order fulfillment service of their online businesses.
“Exactly what they’re supposed to do: simplify shipping and fulfillment so online businesses can do what they do best. I don’t personally use it, but a few of my eCommerce clients do, so I wanted to drop a line here. I know they were at a breaking point with managing all their orders; now they’ve been able to 3x efforts on marketing, and it’s paying off. ”
What ShipBob Does Not Do Well
Users who gave ShipBob a negative review said that the company needs more time to fully mature in managing their business operations. Most users complained that the operations team does not do well in handling large orders, resulting in broken items and lost inventories.
“Honestly, the only reason I rated them 1 star is because 0 stars is not an option. When I first started with ShipBob everything went well at first until they actually started shipping orders. I have lost so much money because of ShipBob.”
ShipBob charges a $35 receiving fee for the first two hours, plus an additional $35/man hour right after. Warehouse fees cost $40/month for pallet storage, $5/month for bin storage, and $10/month for shelf storage. They offer discounted shipping rates based on the items that you ship and what you order.
Ready to try out ShipBob? Request for a demo.
Top Order Fulfillment Services Pick from Fit Small Business
Order Fulfillment Services: Who’s The Best Fulfillment Company? — In this guide, we compared the services of four fulfillment companies: ShipBob, FulfillmentCompanies.net, Red Stag, and Fulfillment by Amazon, and showed you how to assess your business’ fulfillment needs to find the right fit.
Check out the list below of some of ShipBob’s features:
- Contact Management
- Permission Management
- eCommerce Integration
- Recurring Orders
- Advanced Reporting
- Inventory Tracking
- Catalog Management
What type of mobile devices does ShipBob support?
What level of support does ShipBob offer?
Here is a list of some of ShipBob’s popular integrations: