ShipHero is a cloud-based order fulfillment software designed for eCommerce businesses. It features inventory management, shipping, and warehouse operations management. We compiled ShipHero reviews from around the web and found that it has mainly positive ratings. We also compared the most popular pricing options available.
Summary of Reviews
Pricing & Features
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Summary of ShipHero User Reviews
What ShipHero does well:
According to the positive reviews online, ShipHero helped improve their inventory management efforts. Other users like that they can manage multiple warehouse locations using the software. Some users also said that it helped increase their pick and pack efficiency.
What ShipHero does not do well:
According to the negative reviews online, ShipHero can sometimes be slow when generating inventory from the database and rendering it on the platform. Some of them also complained about the expensive user fee.
Most Helpful Positive User Review:
According to a user who gave ShipHero positive feedback on Capterra, the software does everything his eCommerce company needs to run operations. He thinks that the pick and pack service is exceptional because they use scanners and barcodes for accurate and quick shipping.
Most Helpful Negative User Review:
According to a user who gave ShipHero negative feedback on Shopify, he noticed that it takes a while for the inventory to show up on his platform. Although he likes most of the features, he says that the user fee is a bit expensive for his preference.
ShipHero has three pricing plans — Startup Business ($199/month), Small Business ($499/month), and Enterprise ($1,499/month). Additional users cost $99/user/month. The main differences between the plans are the number of users and the inclusion of additional features such as prioritized helpdesk support and dedicated account advocates.
All plans include mobile apps, inventory management, warehouse management, shipping, order processing, reporting, automation rules, returns, Amazon FBA, barcoding, and synchronizing with eCommerce stores. All plans also include 10 store connections. Additional store connections cost $29 per store.
Check out some of ShipHero’s features below:
- Order Processing
- Automation Rules
- Amazon FBA
- Additional Users
- Synchronize eCommerce Stores
Useful ShipHero Resources
Order Fulfillment: How to Fulfill & Ship Ecommerce Orders in 2018 – Want to learn more about order fulfillment? Check out our guide about fulfillment and shipping to find out how the service works and which is best for your company.
Fulfillment By Amazon – FBA Fees, Benefits & How it Works – Wondering how Fulfillment by Amazon works? Check out this guide on how you can use Amazon FBA for your business.
Other Order Fulfillment Resources – Need to learn more about order fulfillment services? Check out this list of resources, articles, and guides on the topic.
ShipHero Overview Video
This video provides an overview on how ShipHero works and what their employees say about the company and how it can help your business.
When choosing an order fulfillment software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of ShipHero’s popular integrations.
Ask The Community
Have a question about ShipHero? Post it in our community forum.