ShipHero is a warehouse management system (WPS) designed for e-commerce businesses. Its features include order fulfillment, inventory management, pick up and packing, order shipping, smart automation, fulfillment, and more. In this article, we cover user reviews and pricing. Ready to get started with ShipHero? Request a demo.
What ShipHero Does Well
Users who gave ShipHero a positive review said that it helped increase their pick and pack efficiency. Some of them also commended the program’s ability to assist in multi-warehouse management.
One user who gave ShipHero a positive review on Capterra mentioned that the software increased their pick and pack accuracy by using tablets and barcode scanners. He also found its returns management feature to be more than capable as it allows customers to generate their own returns.
What ShipHero Does Not Do Well
Users who gave ShipHero a negative review reported that it has the tendency to slow downloading of other product pages. Others also complained about the unresponsive customer support team.
One user who gave ShipHero a negative review on Capterra noticed that it takes a while for his inventory to show up in the platform. He also added that it does not offer 24/7 customer support which is a disadvantage for users who are not located in the US East Coast.
ShipHero has three pricing plans — Startup Business ($499/month), Small Business ($799/month), and Enterprise ($1,799/month). Additional users cost $99/user/month. The main differences between the plans are the number of users and access to additional features such as prioritized helpdesk support and dedicated account advocates.
Ready to get started with ShipHero? Request a demo.
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Check out the list below of some of ShipHero’s features:
- Inventory Management
- Pick and Pack
- Order Shipping
- Smart Automation
- Order Fulfillment
- Warehouse Management
- Barcode Scanning
- Returns Management
- Amazon FBA
- Additional Users
- Mobile Access
How can ShipHero eliminate paperwork from the order fulfillment process?
Does ShipHero offer solutions for bundled inventories?
Here is a list of some of ShipHero’s popular integrations: