ShippingEasy is a cloud-based order fulfillment and storage service for small to medium-sized businesses. The software can be integrated with popular shopping cart applications and payment gateways. We compiled user reviews from around the web and determined that ShippingEasy has a mix of positive and negative reviews. We also compared the most common pricing options for small business owners.
ShippingEasy Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of User Reviews
What ShippingEasy does well:
According to the positive reviews online, users like ShippingEasy because of their free plan which lets users ship up to 50 labels. Others love the easy-to-use interface. Some were pleased with the software because it increased their output, decreased their work hours, and lowered their costs.
What ShippingEasy does not do well:
Users who gave a negative review of ShippingEasy complained that it’s insurance system is not that good. Users mentioned that they have to go through too many processes whenever they file a complaint about a missing item. Others find it cumbersome that ShippingEasy doesn’t save customer information, so they always have to create new customer profiles for every order that comes in.
Most Helpful Positive User Review
According to a positive review on Merchant Maverick, ShippingEasy has a pleasant and responsive customer service team. He also likes that it is easy to learn how to use the software and that it can be integrated with many online marketplace platforms.
Most Helpful Negative User Review
One user who gave ShippingEasy a negative review on Web Retailer wished that he had more control over the production of invoices and shipping labels. He also complained that he could not edit orders when a client wants to add an item, which forces him to start the data input process all over again.
Other ShippingEasy User Reviews From Around the Web
Here are a few other resources for finding helpful ShippingEasy customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
*Average ratings as of October 13th, 2017
ShippingEasy has five subscription plans — Starter, Basic, Plus, Select, and Premium. Prices range from $0 to $99 per month. The main differences between the plans are the number of shipments per month, stores you can register, and carriers you can use.
|Price Per Month|
|24/7 Online Knowledge Base|
|Chat, Email, and Phone Support|
|Personal Setup Walkthrough|
|Dedicated Account Manager|