ShipStation is a fulfillment platform that enables business owners to import and manage their orders. It is compatible with popular payment gateways and integrates with many shopping cart apps and major marketplaces. In this article, we cover user reviews and pricing. Ready to try ShipStation? Get a free trial.
What ShipStation Does Well
Users who gave ShipStation a positive review like that the software helped them save time they spend on every order. Others commended it for being user-friendly and less expensive than similar applications.
“ShipStation makes it easy to integrate with multiple platforms for my business. This allows me to ship orders for several different online e-commerce platforms at once, while automatically updating the order status in each one. They also keep you in the loop of events and information that is relevant to distribution.”
What ShipStation Does Not Do Well
As of the date this article was written (11/07/18), there are not a lot of negative ShipStation reviews online. However, some users complained that their support team takes a while to respond to their concerns. It is notable though that despite their slow response, users are satisfied with the help that they receive.
“Their support staff can sometimes be a little hard to reach or a little slow to get back to you but have always been extremely helpful once we’ve gotten in contact.”
ShipStation has six pricing options: Starter ($9/month), Bronze ($29/month), Silver ($49/month), Gold ($69/month), Platinum ($99/month), and Enterprise ($159/month). The main differences between the plans are the numbers of users and shipments per month, the customization options, and the level of support included in each plan.
Ready to try ShipStation? Get a free trial.
Top Order Fulfillment Services Pick from Fit Small Business
Order Fulfillment Services: Who’s The Best Fulfillment Company? — In this guide, we compared the services of four fulfillment companies: ShipStation, FulfillmentCompanies.net, Red Stag, and Fulfillment by Amazon. Read on to find out how to assess your business’ fulfillment needs to find the right fit.
Check out the list below of some of ShipStation’s features:
- Customized Email Confirmations
- Branded Shipping Labels
- Tracking Numbers
- Returns Portal
- Business Tools and Workflows
- Customize Views and Build Filters
- Compare Prices and Real-Time Information
Who uses ShipStation?
What level of support does ShipStation offer?
Here is a list of some of ShipStation’s popular integrations: