ShopKeep is a comprehensive and cloud-based POS system for iPads. It offers solutions to ring up sales, print receipts, track inventory, and more. We compiled ShopKeep user reviews from our website and around the web and determined that it has generally positive ratings. We also shared its available pricing options. Contact their support team for more information.
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ShopKeep does not publish their rates on their website. However, based on a third-party site, ShopKeep pricing starts at $69 per month per register. Hardware is not included in the subscription cost, and it usually costs a total of around $500 for an iPad, enclosure, and card reader.
Top Retail POS Software 2019
Summary of User Reviews
What ShopKeep Does Well
Users who gave ShopKeep a positive review like its ease of use, even for the not-so-tech-savvy users. Great customer service was also cited.
What ShopKeep Does Not Do Well
There weren’t a lot of negative ShopKeep reviews, but users who gave ShopKeep a negative review commented on the high turnover rate of their card reader units.
Most Helpful Positive User Review
“The system is easy to learn and use. The people in the trenches are very helpful and friendly.”
Most Helpful Negative User Review
“My biggest heartburn with Shopkeep was the card reader we had. It ran out of juice often and had to be reset more often than I would have preferred. However, I understand that better options have become available since we last used ShopKeep. Other than that? Seriously a great product for the price. I learned of it from another business just like mine in a different city and that business also spoke highly of ShopKeep.”
Check out the list below of some of ShopKeep’s features:
- Quick and Intuitive Register
- Genius Analytics in Real Time
- In-Depth Inventory Management
- Smart Staff Management Tools
- Unlimited Users
- Unlimited Inventory Items
- Free ShopKeep Support 24/7/365
Helpful Point of Sales (POS) Resources
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How much does ShopKeep cost?
The cost may vary depending on your needs and preferences in a POS system. Interested users may request for a quick and accurate quote from ShopKeep.
How do I cancel my subscription?
Users who want to cancel their ShopKeep account are encouraged to contact ShopKeep Support through this form. You will be asked to include your contact information so that one of their account services team members can call you and process your cancellation request.
ShopKeep Overview Video
The video below explains how ShopKeep helps its users manage their stores through its POS system.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of ShopKeep’s popular integrations:
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Disclaimer: The following information was provided by ShopKeep and does not necessarily reflect the views of FitSmallBusiness.com.
What is ShopKeep?
ShopKeep is the point of sale system built by merchants for merchants. Originally founded by a small business owner just like you, we understand that simple, powerful solutions beat complicated, over-engineered options every time.
Our competitors focus on adding as many features to their software as possible. That sounds great on a sales call, but when you’re trying to run your business, it just makes everything more complicated. You end up paying for features you might not understand or ever use, wasting valuable time and money along the way.
Having lived the life of a merchant, we take a very different approach. We always focus on your day-to-day experience first, whether you’re a retail shop, a quick-service restaurant or a full-service restaurant and bar. We prioritize the features and tools we know real business owners use day-in and day-out while keeping our POS system as easy to use and intuitive as possible. This focus allows us to blend the advanced functionality that you need while staying streamlined and affordable.
ShopKeep News & Activity
You can stay up to date with the latest ShopKeep news and activity by reading our blog. Additionally, here are a few of our latest announcements and press mentions:
Shopkeep Receives Bronze 2019 Stevie Award For Customer Service Success In Technology Industries
Shopkeep Announces $65 Million Financing To Fund Company’s Expansion And Accelerate Growth
Small Business Owners Share Insights In The New ‘shopkeep Small Business Pulse: 2018’ Report
ShopKeep Customer Service
As the only POS system founded by a merchant, we understand the value of reliable, expert, and always-available customer service. A day in the life of a small business owner is anything but typical, and issues rarely wait until it’s convenient for you. That’s why our customer service team is available 24/7/365 days per year via phone, email, and live chat. Plus, we offer a comprehensive knowledge base of both video and written tutorials that cover all aspects of ShopKeep, whether you’re a beginner or expert.
ShopKeep Unique Features
ShopKeep’s careful balance of advanced features and overall ease of use make it one of the only POS systems suitable for both new and experienced entrepreneurs. Outside of the standard features you’ve come to expect from a modern POS system like streamlined transactions, support for multiple payment methods, basic inventory management, and modern tablet hardware, ShopKeep offers several unique features:
Powerful Reporting – ShopKeep offers some of the most comprehensive and easy to understand reporting on the market. Whether you want to track profit margins at the per item level or understand sales trends at macro and micro levels, we can do it.
ShopKeep Loyalty – ShopKeep helps you maximize the value of your existing customers and generate business with a highly flexible loyalty program that keeps customers coming back.
Local SEO and Reviews Management – Not only does ShopKeep help you earn more from your regulars, but we also help you reach new customers with our ShopKeep Spotlight tool. This allows you to quickly create, update, and manage business listings across major sites like Google, Yelp, and Facebook. This ensures that your business appears online when potential customers are searching for the products and services you offer. You can also manage reviews on services like Yelp. No other POS system on the market includes this functionality and it’s a major way that ShopKeep can help you not only run your business but grow it.
ShopKeep Pocket – It’s important to stay on top of your business when you’re on the go, whether that means an important meeting or your kid’s soccer practice. ShopKeep Pocket is a mobile reporting app for both iOS and Android, which gives you access to critical sales and business data right on your phone. Easily switch between business locations to get the big picture, and leverage real-time notifications to know when shifts open or close, and which employee is responsible.
Modern Hardware – Unlike traditional POS systems that use clunky and expensive proprietary hardware, ShopKeep runs on iPads and Android tablets. Not only is this hardware more reliable, but it’s also more affordable. Additionally, ShopKeep has a full ecosystem of credit card readers, kitchen printers, barcode scanners, and more, which can serve the needs of retail businesses, quick-service restaurants, and full-service restaurants and bars. Mix and match your hardware to create the perfect custom setup.
ShopKeep Capital – Running a successful small business is no easy feat. Factor in financial constraints and it can seem almost impossible. ShopKeep Capital is a safe, easy way for ShopKeep customers to access funding to grow or maintain their businesses. Available for any business need, ShopKeep Capital is a great way to finance new equipment, fund a marketing push, hire more employees, or buy inventory. Getting started is as easy as logging into BackOffice.
ShopKeep Payments – ShopKeep Payments allows you to accept your customers’ favorite payment methods, like credit, debit, cash, EMV, Apple Pay, and more, at the lowest integrated processing rate, guaranteed. With the same 24/7/365 customer support as our POS software and no long-term contracts, ShopKeep Payments is the perfect partner for our POS system.