ShopKeep is a comprehensive and cloud-based POS system for iPads. It offers solutions to ring up sales, print receipts, track inventory, and more. We compiled ShopKeep user reviews from our website and around the web and determined that it has generally positive ratings. We also shared its available pricing options. Contact their support team for more information.
Summary of User Reviews
What ShopKeep Does Well
Users who gave ShopKeep a positive review like its ease of use, even for the not-so-tech-savvy users. Great customer service was also cited.
What ShopKeep Does Not Do Well
There weren’t a lot of negative ShopKeep reviews, but users who gave ShopKeep a negative review commented on the high turnover rate of their card reader units.
Most Helpful Positive User Review
“The system is easy to learn and use. The people in the trenches are very helpful and friendly.”
—JC
Most Helpful Negative User Review
“My biggest heartburn with Shopkeep was the card reader we had. It ran out of juice often and had to be reset more often than I would have preferred. However, I understand that better options have become available since we last used ShopKeep. Other than that? Seriously a great product for the price. I learned of it from another business just like mine in a different city and that business also spoke highly of ShopKeep.”
—Teresa
ShopKeep Pricing
ShopKeep does not publish their rates on their website. However, based on a third-party site, ShopKeep pricing starts at $69 per month per register. Hardware is not included in the subscription cost, and it usually costs a total of around $500 for an iPad, enclosure, and card reader.
ShopKeep Features
Check out the list below of some of ShopKeep’s features:
- Quick and Intuitive Register
- Genius Analytics in Real Time
- In-Depth Inventory Management
- Smart Staff Management Tools
- Unlimited Users
- Unlimited Inventory Items
- Free ShopKeep Support 24/7/365
Helpful Point of Sales (POS) Resources
Best Small Business POS Systems 2018 — Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 — After reviewing an array of popular restaurant POS systems, these five top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? 2018 — Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
ShopKeep FAQ
How much does ShopKeep cost?
The cost may vary depending on your needs and preferences in a POS system. Interested users may request for a quick and accurate quote from ShopKeep.
How do I cancel my subscription?
Users who want to cancel their ShopKeep account are encouraged to contact ShopKeep Support through this form. You will be asked to include your contact information so that one of their account services team members can call you and process your cancellation request.
ShopKeep Overview Video
The video below explains how ShopKeep helps its users manage their stores through its POS system.
Popular Integrations
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of ShopKeep’s popular integrations:
- PayPal
- BigCommerce
- QuickBooks
- MailChimp
- ShopKeep Spotlight
Top ShopKeep Alternatives
Not sure if ShopKeep is the right fit for you? Read our reviews of all top POS software providers or check out one of these three ShopKeep competitors.
 |  |  |
|---|---|---|
Leave a Review
You must be logged in to post a review or reply. Click the "Log in With LinkedIn" button below to connect instantly and post your review.
ivan martinez ibarra
Review SourceOrganic
I have been using Shopkeep for a month, we make thousands of transactions every week and we love our POS. It is easy to use and it is easy to train new staff. The back office software is really informative and it is very easy to navigate. All the information you would need about sales and customers, also inventory management and Mail Chimp integration
We have not had any problems implementing this tool, it works wonders, we also use ShopKeep as our credit processing company and have some of the most competitive rates in the market.
N/A
Mary Nyokabi
Review SourceOrganic
That it is easy to customize everything about the set up and it is easy to find! I like how it works.
That you have to use another computer to customize it..
Nothing.
Jorge De Los Rios
Review SourceOrganic
Great software for retail as of late. The company is always adding new features and updates on a regular basis. Pretty much an All In One retail POS.
There are some features that need to be modified but are not always done.
I wish we had known more about some of the integration.
Review SourceOrganic
Eric Benitez
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Reports and tracking of inventory.
They don’t let you know that there is an extra step on removing a register completely. They will still charge you for it. They let you remove the register from your back office, but they have an extra step that you have to take to “remove the license”. They will not give you a refund if you did yourself. That is very sketchy.
That you have to call them for most things every time you need to make a change. For example the issue with the register.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
Matt Frank
Review SourceOrganic
Customer service is friendly, but tiered system is ridiculous. Paying $30 a month for customer service that others provide for free is outrageous
Software, hardware, tech solutions, cost. This is not a system designed to handle many SKUs, though sale will lie to you and say it can. I run a convenience store and the system is absolutely unprepared to handle a good deal of what I need a POS for on a daily basis. While I realized my mistake quickly, I tried to make it work due to sunk cost. When they kept telling me to buy more equipment (routers, range extenders) to try to make it work I decided to stop throwing good money after bad and switch systems. I ran this garbage system for 2 months and I regret every moment of it.
How unreliable the system is and how unprepared they were to handle my business. Their solution to their garbage software not playing nice with the hardware is to buy more hardware to try and MAYBE get it to work.
Review SourceOrganic