SingleComm is an all-in-one contact center and customer service engagement platform. It creates solutions designed to enhance businesses’ inbound and outbound multichannel customer engagement, as well as agent efficiency. In this article, we cover SingleComm reviews and pricing. Ready to get started? Request a demo.
SingleComm pricing is not readily available on its website. Similar services charge $10-$55 per user per month for basic phone and contact management services, while those that include more advanced functionality such as customization and workflow automation can cost up to $99 per user, per month. Interested users may contact SingleComm’s sales team for a customized quote.
Ready to get started with SingleComm? Request a demo.
Top SingleComm Alternative 2019
Summary of SingleComm Reviews
As of the date that this article was written (September 11, 2019), there are no up-to-date SingleComm reviews online. If you are a past or current SingleComm customer, leave a review to help other business owners who are deciding whether or not to use the software.
Fit Small Business’ Top Call Center Software Picks
6 Best Call Center Phone Systems for 2019: Call center phone systems help call and contact centers answer, route, and manage phone calls. In this guide, we looked at a variety of call center phone systems and compared them by price, features, and ease of use to determine the top six, including the best overall.
Check out the list below of some of SingleComm’s features:
- Omnichannel communications
- Guided interactions
- Agent empowerment
- Real-time changes
- Integrated analytics
- Effortless administration
- Cross-platform selling
- And more
Can I download recordings of SingleComm calls?
Audio recordings of calls are available for download through the call log portion of the user dashboard. The files are stored long term in .ogg format, and users need a player that will handle this format to listen to the recordings.
What are the password requirements for SingleComm users?
Users with access to the SingleComm platform need to provide a password with the following parameters: it has to be at least seven characters long, and it must contain both numeric and alphabetic characters. New passwords must not be the same as the previous four passwords used.