SiteGround is a web hosting provider for small businesses and currently hosts hundreds of thousands of websites globally. We compiled SiteGround reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
SiteGround Customer Reviews
Summary of SiteGround Customer Reviews
We scoured hundreds of reviews and found that SiteGround has mainly positive ratings. Here’s what we found:
What SiteGround does well:
Users who recommend SiteGround said that they liked the reliable hosting capability, superb customer support, ease of use for beginners and affordable pricing.
What SiteGround does not do well:
Users who left negative reviews cited limited payment options and low bandwidth compared to other hosting providers. It is notable, however, that most of the reviews found the shortcomings of SiteGround a minor issue and really liked their services in general.
Most Helpful Positive Review
A user who left a positive review on the review site, G2 Crowd, said that SiteGround has exceptional customer service and is particularly helpful to clients who are inexperienced in the more technical side of running and maintaining a website. She said that, simply put, “they’ll hold your hand and fix things for you.” Support tickets are also answered in minutes and their tone is always polite and professional. Furthermore, she shared that the hosting itself is reliable – having hosted websites with SiteGround since 2007, she rarely experienced downtimes and slowdowns were also rare.
Most Helpful Negative Review
A user who left a review on G2 Crowd said that the script executions are low with SiteGround’s hosting. She mentioned that if your site starts getting real traffic, you will have to upgrade to a more expensive plan. She added that while this may seem like a no-brainer and that she would never expect a simple shared hosting plan to handle a million visitors a month, she was surprised as it has a lower traffic threshold compared to other hosting providers with the same price range.
SiteGround Reviews From Users Around the Web
Here are a few other resources for finding helpful SiteGround reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 25, 2017|
SiteGround has three shared hosting initial subscription options ranging from $3.25 to $11.95 per month depending on the type of plan and duration of contract. Upon renewal, prices will increase to $9.95 to $29.95 per month.
|Pricing for a 12-month,|
24-month and 36-month contract
|Pricing upon renewal|
|Number of Websites|
|Estimated Monthly Visitors|
|Priority Tech Support|
|Fewer accounts on server|
|WordPress and Joomla Staging|
The main differences between the plans are the site optimization capacity based on estimated monthly visitors, data storage capacity and number of websites that can be hosted.
GrowBig and GoGeek Plans both include Super Cacher for greater site performance and speed as well as priority tech support.
The features that set the GoGeek Plan apart from the lower priced plans are WordPress and Joomla staging features. Websites under this plan will also be placed on servers with fewer accounts for better and faster site performance.
All three plans include free site transfer, 24/7 customer support, free website builder, email accounts, unmetered traffic, daily backup and 30-day money back guarantee.
Best Pricing For Small Businesses
For small businesses who need a reliable and great performing hosting for a single website, the Startup is a good option. It includes the fundamental features needed for maintaining a website such as sufficient storage and bandwidth for up to 10,000 monthly visitors. It also includes a lot of helpful features cited above such as daily website backup and 24/7 support – which according to reviews are very reliable.
Businesses that prefer to have access to SiteGround’s Super Cacher feature, priority support and expect heavy website traffic can consider either the GrowBig or GoGeek, depending on their specific needs.