Sitelio is a website builder that offers a simple setup and over 10,000 templates for creating your website. We compiled Sitelio reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of the other three top website builders, read our website builders buyer’s guide.
Sitelio Customer Reviews
Overall Experience: Good
Ease of Use: Good
Customer Service: Fair
Pricing: Good
Summary of Sitelio Reviews
We were not able to find many Sitelio reviews, but the ones we did find showed mixed ratings. Here’s what we found:
What Sitelio does well:
People who gave Sitelio a positive review liked their wide array of beautiful templates and how easy it was to use.
What Sitelio does not do well:
The negative reviewers complained about bad customer service and shady business practices, such as surprise charges.
Most Helpful Positive User Review
One reviewer said Sitelio was so easy to use, even his mom who is not tech savvy was able to successfully make her own website with it. He said that he also was able to make full use of the template editor and easily update his website regularly with it.
Most Helpful Negative User Review
A negative reviewer experienced surprise charges when they upgraded their plan and said that their customer service, although professional and polite, offered little to no help. They couldn’t give a definitive answer and could only apologize while providing generic support.
Other Sitelio Reviews From Users Around the Web
Here are a few other resources for finding helpful Sitelio reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
2 User reviews | |||
| *Average rating as of date article was written: May 16, 2017 | |||
Sitelio Pricing
Sitelio has 4 subscription options that range in price from $0 – $19.98 per month when billed annually.
| Price (Annual Billing) | ||||
| Custom Domain | (In annual billing) | (In annual billing) | (In annual billing) | |
| Hosting | ||||
| Pages | ||||
| Mobile Optimized | ||||
| eCommerce Capabilities | (Primary integrations: Ecwid, Paypal) | (Primary integrations: Ecwid, Paypal) | ||
| SEO Assistance | ||||
| Free Email | ||||
| Customer Service | (priority support included in Outstanding plan) | |||
Their free plan is limited to only five pages and 50MB worth of file storage. The rest of the plans include a free domain, unlimited pages, mobile optimization and more. Only their Outstanding plan that costs $19.98 per month when billed on an annual basis includes a free email account and priority customer support. Ecommerce capabilities start with the Captivating plan.
Prices above are for annual billing. Free custom domains are only included if you choose either their yearly and biennial billing. If you cancel your account, there is a $15 fee to retain your domain.
Best Pricing Option for Small Business Owners
The best plan for small business owners that want a simple website, is the Simple plan. You get a free custom domain, unlimited pages, and the website is optimized for mobile.
If you want the additional features that are included in the higher level plans, such as e-commerce capabilities, you should probably opt for a different website builder altogether. Sitelio may be too basic if you want a more engaging and powerful website for your business. It is great for beginners.
Compare Sitelio Competitors
Not sure if Sitelio is the right fit for you? Check out our our comparison of three top website builders.
Leave a Review
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Holli Harris
Nothing
Worst company I have ever dealt with. Totally dishonest. They were charging me for a service I didn’t know I had and didn’t even send me an invoice. They refused to give me a refund when luckily my card expired and they were forced to send me an invoice for the upcoming year. If my card hadn’t expired they would have gone on charging me year after year. Honestly the most horrible company I have ever come in contact with. Avoid like the plague.
That they were a fraud
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Kevin Yang
Nothing. Sitelio is completely trash. Customer support lacks knowledge, knows nothing, very helpful. I did not choose Sitelio in the first place but was forcefully transferred from Ideahost. Sitelio is even worse to the fact that it does not let you edit dns settings and the website building is buggy. My website randomly has these white lines appearing out of nowhere that do not show in preview but in the published site.
Everything. The company is trash and the hosting service is horrible. Customer support tells me that my website has unlimited bandwidth since I have the most expensive plan, but my small website takes 20 seconds to load. Sometimes the images won’t even load. The website builder is so buggy that I keep losing my works. Using this service you can not just get a ssl certificate for your website, but just this hosting service, you can’t even edit dns or CHAM records. Completely a waste of time contacting customer support, no knowledge at all and one time a guy even disconnect on me.
I did not choose Sitelio. I was originally using IdeaHost but was transferred to Sitelio and I had no other choice but to use it. Very disappointed at the service, I’m saving up to switch to Wix.
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Lisa Bennett
nothing that I am aware of. I never hired them.
Customer service
Sitelio apparently acquired a previously canceled web site of mine from eHost. I cancelled it a year ago. I have emails to eHost canceling. Sitelio charged my credit card $239 + a $39 charge this year. I have about 5 times sent/forwarded them copies of the emails that showed I canceled and that eHost received such notice. They have refunded all but $16 from each charge but tell me I am cancelling late so they will not refund the full amount.I CANCELLED last year with documentation. I have emailed them about 20 times now. Now they are telling me because last year I did not email 2 different times that I am cancelling that the account was not cancelled. Stay away from eHost and Sitelio.
I did not purchase from them. They acquired an inactive web site and charged me for it.
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